got jacked!

Welcome to Major Geeks!

If something does not run, write down the info to explain to us later but keep on going.

• Do not assume that because one step does not work that they all will not.

Now download this Win32kDiag and save to your Desktop.

• Double-click the Utility to run it and and let it finish.
• When it states Finished! Press any key to exit, press any key to close the program.
• It will save a Win32kDiag.txt file to your desktop automatically. Attach this log file to your next message.

See: HOW TO: Attach Items To Your Post


Now download SysProt AntiRootkit

This is a ZIP file so unzip onto your Desktop which should create a SysProt folder on your Desktop.

• Open the SysProt folder by double clicking it
• Double click Sysprot.exe to start the program.
• Click on the Log tab.
• In the Write to log box, make sure to select and unselect the following items.
  • Process << Selected
  • Kernel Modules << Selected
  • SSDT << Selected
  • Kernel Hooks << Selected
  • IRP Hooks << NOT Selected
  • Ports << NOT Selected
  • Hidden Files << Selected
• At the bottom of the page
  • Hidden Objects Only << Selected
• Click on the Create Log button on the bottom right.
• After a few seconds a new window should appear.
• Select Scan Root Drive. Click on the Start button.
• When it is complete a new window will appear to indicate that the scan is finished.
• The log will be saved automatically in the same folder Sysprot.exe was extracted to. Attach the SysProtLog.txt log file to your next message.

Note:

To avoid additional delay in getting a response, it is strongly advised that after completing the above instructions that you also read this sticky:

• Don't Bump! It Only Hurts You!!!

Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.​