GPU running at 99% on desktop

Re run Hitman Pro and have it delete Potential Unwanted Programs.


Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.

• Re run Hitman again and attach log.
  
• Explain how things are running.

 

So now, when you re run Hitman, it no longer finds any PUP's, correct?

 

Re run it again. Have it fix the red entry you described, and have it fix anything under the heading Potential Unwanted Program.

Now rescan again (only a scan) and attach the log for me to see what remains.

 

OK, no problem, we'll tackle it another way.


Download and run OTM.

Download OTM by Old Timer and save it to your Desktop.

• Right-click OTM.exe And select " Run as administrator " to run it.
• Paste the following code under the http://farm3.static.flickr.com/2455/4173556815_a721a91733_o.png area. Do not include the word Code.

Code:

:reg
[-HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4eaf-B541-F8DE92DD98DB}]
[-HKLM\SOFTWARE\Classes\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17}]
[-HKLM\SOFTWARE\Classes\Prod.cap]
[-HKLM\SOFTWARE\Classes\Wow6432Node\AppID\{BDB69379-802F-4eaf-B541-F8DE92DD98DB}]
[-HKLM\SOFTWARE\Classes\Wow6432Node\AppID\{D616A4A2-7B38-4DBC-9093-6FE7A4A21B17}]
[-HKLM\SOFTWARE\Classes\Wow6432Node\CLSID\{80922ee0-8a76-46ae-95d5-bd3c3fe0708d}]
[-HKLM\SOFTWARE\Classes\Wow6432Node\Interface\{10DE7085-6A1E-4D41-A7BF-9AF93E351401}]
[-HKLM\SOFTWARE\Classes\Wow6432Node\Interface\{1AD27395-1659-4DFF-A319-2CFA243861A5}]
[-HKLM\SOFTWARE\Wow6432Node\Babylon]
[-HKLM\SOFTWARE\Wow6432Node\DataMngr]
[-HKU\S-1-5-21-2349365768-4113002210-3286571531-1000\Software\BabylonToolbar]
[-HKU\S-1-5-21-2349365768-4113002210-3286571531-1000\Software\Microsoft\Internet Explorer\Approved Extensions\{2EECD738-5844-4A99-B4B6-146BF802613B}]
[-HKU\S-1-5-21-2349365768-4113002210-3286571531-1000\Software\Microsoft\Internet Explorer\Approved Extensions\{4D2D3B0F-69BE-477A-90F5-FDDB05357975}]
[-HKU\S-1-5-21-2349365768-4113002210-3286571531-1000\Software\Microsoft\Internet Explorer\Approved Extensions\{98889811-442D-49DD-99D7-DC866BE87DBC}]
[-HKU\S-1-5-21-2349365768-4113002210-3286571531-1000\Software\Softonic]
[-HKU\S-1-5-21-2349365768-4113002210-3286571531-1000_Classes\Wow6432Node\CLSID\{80922ee0-8a76-46ae-95d5-bd3c3fe0708d}]

:files
C:\Program Files\Java\Adobe Acrobat Update Service.exe
C:\Program Files (x86)\Mozilla Firefox\searchplugins\babylon.xml 
C:\ProgramData\Babylon
C:\Users\Steve\AppData\Local\Conduit
C:\Users\Steve\AppData\LocalLow\Conduit
C:\Users\Steve\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\BrowserProtect

:Commands
[emptytemp]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
• OTM may ask to reboot the machine. Please do so if asked.
• Copy everything in the Results window (under the green bar), and paste it into notepad, save it as something appropriate and attach it into your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.



Now rescan again with Hitman and attach the log please.

 

Please don't "bump" This will usually result in a delay in me getting back to you.

• Right-click OTM.exe And select " Run as administrator " to run it.
• Paste the following code under the http://farm3.static.flickr.com/2455/4173556815_a721a91733_o.png area. Do not include the word Code.

Code:

:reg
[-HKU\S-1-5-21-2349365768-4113002210-3286571531-1000\Software\Microsoft\Internet Explorer\Approved Extensions\{2EECD738-5844-4A99-B4B6-146BF802613B}]
[-HKU\S-1-5-21-2349365768-4113002210-3286571531-1000\Software\Microsoft\Internet Explorer\Approved Extensions\{4D2D3B0F-69BE-477A-90F5-FDDB05357975}]
[-HKU\S-1-5-21-2349365768-4113002210-3286571531-1000\Software\Microsoft\Internet Explorer\Approved Extensions\{98889811-442D-49DD-99D7-DC866BE87DBC}]

:Commands
[emptytemp]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
• OTM may ask to reboot the machine. Please do so if asked.
• Copy everything in the Results window (under the green bar), and paste it into notepad, save it as something appropriate and attach it into your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.



Did they delete properly? Rescan with Hitman and attach latest log.

 

Those entries still there when you rescan with Hitman?

 

I'm only concerned about the PUP's...


Please download Combofix to your desktop. Please refer to these instructions prior to running.

Now we need to use ComboFix by sUBs

• Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
  • If it is not on your Desktop, the below will not work.
• Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
• If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
• Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:

Code:

KILLALL::

Registry::
[-HKU\S-1-5-21-2349365768-4113002210-3286571531-1000\Software\Microsoft\Internet Explorer\Approved Extensions\{2EECD738-5844-4A99-B4B6-146BF802613B}]
[-HKU\S-1-5-21-2349365768-4113002210-3286571531-1000\Software\Microsoft\Internet Explorer\Approved Extensions\{4D2D3B0F-69BE-477A-90F5-FDDB05357975}]
[-HKU\S-1-5-21-2349365768-4113002210-3286571531-1000\Software\Microsoft\Internet Explorer\Approved Extensions\{98889811-442D-49DD-99D7-DC866BE87DBC}]
[-HKU\S-1-5-21-2349365768-4113002210-3286571531-1003\Software\Conduit]
[-HKU\S-1-5-21-2349365768-4113002210-3286571531-1003\Software\Microsoft\Internet Explorer\Approved Extensions\{2EECD738-5844-4A99-B4B6-146BF802613B}]
[-HKU\S-1-5-21-2349365768-4113002210-3286571531-1003\Software\Microsoft\Internet Explorer\Approved Extensions\{4D2D3B0F-69BE-477A-90F5-FDDB05357975}]
[-HKU\S-1-5-21-2349365768-4113002210-3286571531-1003\Software\Microsoft\Internet Explorer\Approved Extensions\{98889811-442D-49DD-99D7-DC866BE87DBC}]
[-HKU\S-1-5-21-2349365768-4113002210-3286571531-1003\Software\Microsoft\Windows\CurrentVersion\Ext\bProtectSettings]

• Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
• At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
• Now use your mouse to drag CFscript.txt on top of ComboFix.exe
  
  http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
  
  
• Follow the prompts.
• When it finishes, a log will be produced named c:\combofix.txt
• I will ask for this log below

Note:

Do not mouseclick combofix's window while it is running. That may cause it to stall.

If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.



Now rescan with Hitman and attach the log.

 

Yes go ahead. Latest download says compatible.

 

I am seeking advice about these stubborn enntries, in the mean time...

Download OTL to your desktop.

• Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
• Vista and Windows 7 users Right-click OTL and choose Run as Administrator)
• When the window appears, underneath Output at the top change it to Minimal Output.
• Check the boxes beside LOP Check and Purity Check.
• Click the Run Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.

When the scan completes, it will open two notepad windows. OTL.Txt and Extras.Txt. These are saved in the same location as OTL.

Attach both of these logs into your next reply.

 

Run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

 

I had a word with Chaslang who has put us on the right path

Please boot up into this restricted user account:

• Mcx1-STEVE-PC

Run Hitman as admin and have it fix those PUP's.
Now rescan with Hitman and let me know whether they reappear or not.

 

When you first boot up the computer does it not give you two user accounts to choose from to log into? :confused

 

OK, log in as you normally would. Then go into user accounts > manage another account, and see if this other account shows. Mcx1-STEVE-PC

If so, try giving this user admin priviledges. Let me know how you get on.

 

I am seeking advice again.

I want you to try this in the mean time:

Windows 8: Enable the hidden Administrator Account

See if you can get the hidden admin account enabled and then once done, boot into the admin account, and then try and manage other accounts. Let us know what occurs.

 

And there's no way to get into this account at all?

 

Can you delete this user account and then recreate if needed?

• mcx1-STEVE-PC

 

Yes please.

 

Hi Sorry about the delay. There has been some discussion in the background and because this is all Hitman is finding, we don't consider it to be an issue.

Is everything else running nicely and as it should be?

 

Yes please, do go ahead and let it fix them.

 

I don't understand. It says no threats found, but when you view the log these PUP's are still listed?
Did you activate your product key alright and you are sure you are now using the full paid for version? (Not being patronising, just checking for sure)

 

:grouphug So glad you got it resolved! My next step would have been to advise you to email surfright.

Final steps are below:


If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep Malwarebytes Anti-Malware for scanning/removal of malware.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Press and hold the Windows key http://forums.majorgeeks.com/chaslang/images/Windows_Logo_key.gif and then press the letter R on your keyboard. This opens the Run dialog box.
   • Copy and paste the below into the Run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Renable your Disk Emulation software with Defogger if you had disabled it in step 4 of the READ & RUN ME.
4. Go to add/remove programs and uninstall HijackThis. If you don't see it or it will not uninstall, don't worry about it. Just move on to the next step.
5. If running Vista, Win 7 or Win 8, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
6. Now goto the C:\MGtools folder and find the MGclean.bat file. Double click ( if running Vista, Win7, or Win 8 Right Click and Run As Administrator ) on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
7. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others) and running MGclean.bat did not remove them, you can delete these files now.
8. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
9. If you are running Win 8, Win 7, Vista, Windows XP or Windows ME, do the below to flush restore points:
   • Refer to the instructions for your WIndows version in this link: Disable And Enable System Restore​
   • What we want you to do is to first disable System Restore to flush restore points some of which could be infected.
   • Then we want you to Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

Surf safely! Take care.