Have Hijacking even after re-instal windows!!!

Discussion in 'Malware Help (A Specialist Will Reply)' started by Salar, Nov 21, 2012.

  1. Salar

    Salar Private E-2

    hello my dear friends ! first of all my windows is 7 x64 and before see your article about removing redirecting i tried many way like scan with eset - norton -kasper .... well it was not usefull but the problem didnt come like 1 month but recently 3 days ago it was really annoying when i start playing a game default browser come up and start by it self go on homepage or redirect many time to home page(even now im typing!!!) well i did deep search in google to find your page about removing that i did all of steps with all program nothing :( yes nothing even couldnt find any infection but problem was ther as well. i tried another program name spy hunter and it said i have ceeinject.gen!DD I tried to fix it but any time after search same story and only this program find that...well i said lets boot factory setting and reinstall my hp laptop ... after i tried too use ie wow i saww still i have redirecting problem ...beilive me after re instal windows i had same problem :( even no program wasn't instal!my router has firewall as well and its wifi dns and every thing is fine there because i can use it with other devices ...pls help me really dont know what should to do make me crazy...:( thx alot guyz regards (salar)
     
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Welcome to the Malware Removal Forum.

    Please read ALL of this message including the notes before doing anything.

    Pleases follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.
    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  3. Salar

    Salar Private E-2

    thx for fast respond buddy ;) its my log
     
    Last edited by a moderator: Nov 21, 2012
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You are most welcome. :) But at NO point did I ask you to post a Hijackthis log. Please only attach what is requested. Thanks.
     
  5. Salar

    Salar Private E-2

    sorry for miss understanding :) here is my logs but no tdss because both symantec and kasper couldnt find anything after restart :" non treat found "
    thx
     

    Attached Files:

  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    No prob. Tell me which browser redirects please.
     
  7. Salar

    Salar Private E-2

    default browsers its up 2 which browser is my default its start by itself or redirect and u know after i send that log formatted my laptop hard disk (even boot option ) and repartition and instal windows again every thing was fine till 30 minute i install bitdefender 2013 with high sensivity to finding and blocking .
    again same problem the only program i instaled was hp drivers from their sites and moziilla from original site and bitdefender (in adition i have wd pass book ex hdd) i backed up my files , only files such as picture and music on that befor formatting is it possible virus or malware copy it self in that and if it is why bitdefender couldnt find it i did full and depp scan in both :( again thx for yout quick responds ;)
     
  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

  9. Salar

    Salar Private E-2

    i searched nothing just finded 1 infection about softonic.com and i dont have that hijacking problem any more thx for your help and 1 more thing what brand of internetsecurity do u suggest me to use?
    (i used eset,kasper ,norton now im using bitdefender)
     
  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 4 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 6 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds