Help Hijack This Log

Discussion in 'Malware Help (A Specialist Will Reply)' started by Swamp Fox, Jan 17, 2006.

  1. Swamp Fox

    Swamp Fox Private E-2

    I followed the instructions to the letter.
    I was NOT able to run all of the stepps n safe mode. I was able to boot in safe mode, but, there was NO desktop. I simply had a blank screen with SAFE MODE in all 4 cornors.

    Inline logs attached!
     

    Attached Files:

    Last edited by a moderator: Jan 17, 2006
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

  3. Swamp Fox

    Swamp Fox Private E-2

    okay. Did that. Here is the new Hijack This Log. Plus the I don't understand the "virus" that Panda detected.
    This forum is incredible. I was really at a loss and I appreciate the help.

    Inline log attached!
     

    Attached Files:

    Last edited by a moderator: Jan 17, 2006
  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    From now on please attach ALL logs as attachments to your post using the "Manage Attachments" feature.

    Now, please see the below thread on how to install and run Spy Sweeper.

    Running Spy Sweeper...
     
  5. Swamp Fox

    Swamp Fox Private E-2

    again, THANKS

    Inline logs attached!
     

    Attached Files:

    Last edited by a moderator: Jan 17, 2006
  6. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Did you not see my first sentence in bold? Please ATTACH ALL logs as attachments to your post instead of posting them inline.

    Please EXTRACT HijackThis from the ZIP File to a Safer location. Here's how:

    To create a new folder:
    • Click START > My Computer > Local Disc C: > Program Files
    • Now, Right Click on an Empty Area and select New > Folder & name it HijackThis and ENTER
    To Extract HijackThis:
    • Now, Right Click your HijackThis ZIP File and select Extract All > Next > and browse to your newly created HijackThis Folder
    • (C:\Program Files\HJT) and click Next.

    The reason HJT needs its own safe folder is so that backups will be safely preserved. That way, if a mistake is made in the removal process, the mistakenly deleted entry can be restored.

    After you have completed the above steps to relocate HJT see the below thread on how to install and run Ewido Security Suite.

    Running Ewido Security Suite ...
     
  7. Swamp Fox

    Swamp Fox Private E-2

    Thanks again. Sorry for the posting format. I'm learning, hence my computer problems!
     

    Attached Files:

  8. Swamp Fox

    Swamp Fox Private E-2

    oh..and again....I was not able to run in SAFE MODE.
     
  9. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please look in Add or Remove Programs for the following and Uninstall them if found:

    Ewido

    Spy Sweeper


    Next, run CCleaner to clean up cookies and temp files.

    Run full scans with Ad-Aware SE & Spybot S&D and have both programs fix what they find.

    Note: Remember to get all updates before doing the scans.


    Then, as an added precaution, Go to Start > Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
    • Temporary Files
    • Temporary Internet Files
    • Recycle Bin
    And Click OK.


    Finally, I would like you to flush your System Restore points. Please follow the instructions in the below:


    • Disable and Re-enable System Restore

    • Turn OFF System Restore to flush any bad Restore Points.

    • Then, follow the instructions at the bottom of the linked page to Re-enable the Restore Utility which will create a fresh restore point.

    Reboot, and let me know how things are running now.
     
  10. Swamp Fox

    Swamp Fox Private E-2

    I followed your steps.
    System seems to be running fine. You did not ask me to post another log so I didn't.

    Once again, there are thousands of uneducated people (computers) like me. This site was unbelievable and I appreciate your help. I wold gladly donate or do whatever to help keep a site like this available to dummies like me.
    Thanks

    1.This may now be the wrong forum, but after all of this I have 2 questions.
    Do I keep all the 10 or so programs I downloaded to make this happen?
    2.My computer after all of that shows over 50 processes running at start up. I attached the log. Is that normal?
     
  11. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    No, you can remove them all as they are updated periodically. If needed we can get them again.
    If your talking about in Task Manager it's ok.

    You should see this article on How to Protect yourself from malware!

    Surf Safely!:)
     

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