help ! i keep getting redirects

Discussion in 'Malware Help (A Specialist Will Reply)' started by Midasfx, Nov 26, 2009.

  1. Midasfx

    Midasfx Private E-2

    this is really sad. I googled what day is thanksgiving and i clicked on one of the top things. my computer stopped froze, so i waited 5 mins, nothing, so i pressed control alt del to pull up task manager. nothing. another 5 minutes my screen started to change to task manager screen and it froze. I panicked and just shut it off. as this never happens to. maybe like 6+ months ago it happened.

    I use firefox browser, with windows vista. my norton anti virus is expired and i have not noticed any thing drastically effecting my performance. except on task manager, under processes it says

    svchost.exe host process for windows services.

    it takes up lots of space, there is like 10 of them. that was never there before. please help! if you have any suggestions please email me (snip)

    View attachment hjt log.txt
     
    Last edited by a moderator: Nov 28, 2009
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Welcome to Major Geeks!

    Please read ALL of this message including the notes before doing anything.

    Pleases follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.
    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     

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