Help needed.

Discussion in 'Malware Help (A Specialist Will Reply)' started by wmarkj, Feb 1, 2009.

  1. wmarkj

    wmarkj Sergeant

    My journey started with finding and successfully removing cogad.exe. I have trojans and viruses. I have run the first steps of the Read Me First helps. I ran cccleaner on all profiles on my Win 98 machine. CCCleaner finds something new everytime I run it.

    I run AVG Free virus protection. A little red icon in my system tray alerts me that Windows Firewall is not on, but I think this is ok because I read multiple firewalls will cause issues, and indeed when I have Windows Firewall on, links from emails to open in Firefox run very slowly. I believe AVG Free has a firewall built in?

    When I went to the next step and ran the Super Anti spyware free edition, it scanned for an hour and detected over 80 issues, at least 2 of which were trojans. When I seleted fix or repair checked items, it crashed and gave an error or blue screen error that it could not continue and shut down, had to reboot. So my questions are:

    1. Is AVG Free Firewall good enough, should I keep Windows Firewall off? If not, how do I speed up pages launching from links which run slow with Win Firewall on?
    2. Why does the Windows Security Center warn me that Automatic Updates are off when they are not?
    3. How do I proceed with cleaning up my system when I am at a deadlock with Super Anti spyware free edition?

    Thanks.
     
    Last edited: Feb 1, 2009
  2. wmarkj

    wmarkj Sergeant

    here is log
     

    Attached Files:

  3. wmarkj

    wmarkj Sergeant

    Still working this on my own and pleading for help. I installed Norton 360, and its not detecting the trojans AVG (now uninstalled) and other software found. Every time I boot up, I get a pop up error "error loading efuql.dll (some missing letters in there I don't remember. Please help me.
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You need to read the stickies! See this: Don't Bump! It Only Hurts You!!!



    Now you need to follow ALL OF THE INSTRUCTIONS in the READ & RUN ME and attach ALL OF THE REQUESTED LOGs.

    And by the way, the instructions for using SUPERAntiSpyware in the READ & RUN ME tell you what to try if it crashes. Please read the instructions.
     

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