HELP: PC DM files re-generates on my C:/ drive

privateclub · Jun 24, 2010

I recently noticed that my C:/ drive memory was reduced to 0 bytes. I searched through my files and noticed that a folder named PC DM on my shared documents folder regenerates other folders and saves files in .dat and .wav.

I downloaded and used ATF Cleaner and SUPERAntiSpyware on my system. After scanning the system with the SUPERAntiSpyware, i observed that the system had numerous adware, spyware and trojan horses, over 120, which i deleted and rescanned the system again and non came up. The problem now is that the folder regenerating the .dat file has stopped but the folder regenerating .wav files still regenerate files into its folder. If i try to delete the parent PC DM folder or the sound folder, it deletes and immediately reappears.

I have run out of ideas and will really need some help. Thanks.:confused

Kestrel13! · Jun 24, 2010

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Pleases follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide

and attach the requested logs when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****

Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.

If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.

To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:

Don't Bump! It Only Hurts You!!!

Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.

privateclub · Jul 2, 2010

@ Kestrel13! and all,

Thanks so much for the help. Just to inform you all that i went through the entire clean up process and my system is now free of malware and trojan virus. Sincerely grateful to what you guys do here.

Thanks again!

Kestrel13! · Jul 3, 2010

You're most welcome. Do feel free to attach logs if you have any more troubles. Safe surfing!

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HELP: PC DM files re-generates on my C:/ drive

privateclub Private E-2

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

privateclub Private E-2

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member