Help Please, Not Sure What Else To Do...

zuke8374 · Dec 17, 2008

My computer started acting up last weekend...about half the time I would go to start it up, there would be no audio and my internet connection would fail to establish. I got onto this website and did everything from the "read me first" thread...however, after I had finished running the last scan and was prompted to restart my computer, I again had no audio or internet. I tried restarting about 6 or 7 times and then gave up...that was four days ago. I just got back into town and had to restart my computer about 5 times before it would establish an internet connection and I could get online to post this. I'm afraid to restart again for fear of losing my audio and internet but I don't know what to do to fix this. I had limewire on my computer but I removed it completely and still no luck. Right before the problem started I had downloaded a couple of free games from itunes but they have been removed too...anyone know where I should start to try to fix this? Please!!!!

chaslang · Dec 19, 2008

Your problems may not have anything to do with malware but we cannot say for sure until you attach ALL of the logs requested in the READ & RUN ME which stated the below:

Step 3: Do You Still Have Problems

Yes, I’m still having problems

DO NOT run the READ ME again!!!! Please attach your logs as given below.

If you do not already have a thread started, start a new thread otherwise post the following in your original thread. Clearly describe in detail the problems you are having and how long ago they started. Think about what you were doing at the time.

Now you need to attach (See: HOW TO: Attach Items To Your Post ) the below logs created while running the above scans

SASlog.txt log from SuperAntiSpyware.

Malwarebytes Anti-Malware log

ComboFix.txt (normally C:\ComboFix.txt)

MGlogs.zip - normally it is C:\MGlogs.zip - only attach this log from MGtools.exe DO NOT attach any logs seen in the MGtools folder.

You will need to post 2 messages to attach all four logs since only 3 attachments are allowed in any single message. Post all of them in one thread.

Be patient after posting your logs and wait for one of the helpers to get to you. It can take a while to read thru all of the logs and to create individual fixes for you.

Also DO NOT BUMP your thread to try and get a faster answer. This will actually significantly delay getting an answer. See this: Don't Bump! It Only Hurts You!!!

Click to expand...

Log in or Sign up

Help Please, Not Sure What Else To Do...

zuke8374 Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member