Help Please!!! Warning you may have spyware/adware

Discussion in 'Malware Help (A Specialist Will Reply)' started by Robbery3, Jan 15, 2008.

  1. Robbery3

    Robbery3 Private E-2

    Hey guys I'm new here and need some help. Just yesterday on my internet explorer a message came up that says Warning ! You may have spyware/adware ..Click here to run .....

    And if you click it it sends you to a bunch of different sites to "download" a spyware removal program but I know that's not the case. I've ran AVG and AdAware and the popups continue. its almost impossible to do anything on my computer when I have to click off 20 pop ups every minute. It also installed a toolbar of some sort on Explorer saying Scan for spyware...Scan for Viruses....Spam Protection and if you click that it sends you to those same sites.

    I was wondering what I could do to stop this its driving me crazy. I know some about computers but not a whole lot so if someone could help it'd be greatly appreciated . Thanks

    Rob
     
  2. DavidGP

    DavidGP MajorGeeks Forum Administrator - Grand Pooh-Bah Staff Member

    Welcome to Majorgeeks!


    By the description you have maybe some form of IEDefender or ilk malware infection as the main one, so please run this first Trojan.Win32.Agent.akk (aka IEDefender) Removal Procedure then continue with the below, you at the end of running this may still have the odd few malwares reminents left, which is where the losg come in as our malware experts will issue you some further instructions to remove those.

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions.

    READ & RUN ME FIRST. Malware Removal Guide
     
  3. Robbery3

    Robbery3 Private E-2

    Thanks I will do that in a minute when I get home from work and then post the logs . I appreciate it
     
  4. Robbery3

    Robbery3 Private E-2

    I ran Trojan.Win32.Agent.akk (aka IEDefender) Removal Procedure first and the log file said nothing was wrong so I did the Read and Run Me First and once I ran the combo fix the pop ups stopped and the toolbar went away but I continued to do everything else it said in there so here are my logs.
    Thanks again for the help guys let me know what else I may need to do.


    Rob
     

    Attached Files:


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