Help - Windows XP (malware?)

I am not finding any malware in your logs, other than what was removed by the scans. Please run this:
TDSSkiller - How to run

 

Please also download MBRCheck to your desktop

• Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
• It will show a Black screen with some information that will contain either the below line if no problem is found:
  
  • Done! Press ENTER to exit...
  
  
• Or you will see more information like below if a problem is found:
  
  • Found non-standard or infected MBR.
  • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
  
  
• Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
• MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
• Attach this log to your next message.

Now please go here and run an online scan:
eSet Online Scan.

 

MBRCheck is showing an unknown MBR. What brand is this laptop? And do you have your XP install disc?

 

That is going to be up to you as your logs are basically clean. I think you now are only suffering from a software problem or two. You might consider trying to backup your data and files and then doing a clean install. Which is something you can discuss in the software forum. But if you can find your install disc, we can try having you do a fixmbr through the Recovery Console to be sure. But it is also possible that MBRCheck is just not recognizing the MBR.

 

Assuming you can find your install disc, boot to the bios and change the boot order to cd/dvd as first boot device. Put the disc in the drive and reboot. Once in the Recovery Console ( your first chance to do a repair by pressing the R key) you will simply type:
fixmbr

Exit and reboot to normal mode and re-run MBRCheck and attach the new log.

If you want, you can also do a "repair install" which can be explained in the software forum. It is just like the above, only you will first choose to do an install, and once the original install is found, it will ask if you want to do a repair, which is your second time to choose "R". Then you just follow the prompts. It will retain all your files and progams.

 

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
     
     
   
   
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
   
   
10. After doing the above, you should work thru the below link:
    
    • How to Protect yourself from malware!

Malware removal from a National Chain = $149
Malware removal from MajorGeeks = $0

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