Help with virus removal, please.

Discussion in 'Malware Help (A Specialist Will Reply)' started by laurencp72, Sep 5, 2010.

  1. laurencp72

    laurencp72 Private E-2

    I have something sending out emails from my account, the send email is showing up in my sent folder, but I did not send it. Please help!
     
    laurencp72, Sep 5, 2010
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    What email program are you using?

    Please read ALL of this message including the notes before doing anything.

    Please follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide



    and attach the requested logs when you finish these instructions.
    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
    ​
     
    chaslang, Sep 5, 2010
    #2
  3. laurencp72

    laurencp72 Private E-2

    It was sent from my hotmail account, but I have that account added on my Windows Live email.
     
    laurencp72, Sep 5, 2010
    #3
  4. laurencp72

    laurencp72 Private E-2

    Running Windows 7, 64 bit. Here are scan logs:


    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 09/05/2010 at 01:36 AM

    Application Version : 4.42.1000

    Core Rules Database Version : 5457
    Trace Rules Database Version: 3269

    Scan type : Complete Scan
    Total Scan Time : 00:45:12

    Memory items scanned : 744
    Memory threats detected : 0
    Registry items scanned : 14510
    Registry threats detected : 48
    File items scanned : 38480
    File threats detected : 7

    Adware.MyWebSearch
    (x86) HKU\S-1-5-21-3426992008-584729965-3933795893-1000\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{00A6FAF1-072E-44CF-8957-5838F569A31D}
    (x86) HKCR\CLSID\{00A6FAF1-072E-44CF-8957-5838F569A31D}
    (x86) HKU\S-1-5-21-3426992008-584729965-3933795893-1000\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA1-A523-4961-B6BB-170DE4475CCA}
    (x86) HKCR\CLSID\{07B18EA1-A523-4961-B6BB-170DE4475CCA}
    (x86) HKU\S-1-5-21-3426992008-584729965-3933795893-1000\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{07B18EA9-A523-4961-B6BB-170DE4475CCA}
    (x86) HKCR\CLSID\{07B18EA9-A523-4961-B6BB-170DE4475CCA}

    Adware.MyWebSearch/FunWebProducts
    (x86) HKCR\CLSID\{147A976F-EEE1-4377-8EA7-4716E4CDD239}
    (x86) HKCR\CLSID\{147A976F-EEE1-4377-8EA7-4716E4CDD239}\TreatAs
    (x86) HKCR\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}
    (x86) HKCR\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}\ProxyStubClsid32
    (x86) HKCR\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}\TypeLib
    (x86) HKCR\Interface\{2E9937FC-CF2F-4F56-AF54-5A6A3DD375CC}\TypeLib#Version
    C:\Program Files (x86)\FunWebProducts\Installr\1.bin\F3EZSETP.DLL
    C:\Program Files (x86)\FunWebProducts\Installr\1.bin\F3PLUGIN.DLL
    C:\Program Files (x86)\FunWebProducts\Installr\1.bin\NPFUNWEB.DLL
    C:\Program Files (x86)\FunWebProducts\Installr\1.bin
    C:\Program Files (x86)\FunWebProducts\Installr\setups
    C:\Program Files (x86)\FunWebProducts\Installr
    C:\Program Files (x86)\FunWebProducts
    (x64) HKCR\Interface\{07B18EAC-A523-4961-B6BB-170DE4475CCA}
    (x64) HKCR\Interface\{07B18EAC-A523-4961-B6BB-170DE4475CCA}\ProxyStubClsid32
    (x64) HKCR\Interface\{07B18EAC-A523-4961-B6BB-170DE4475CCA}\TypeLib
    (x64) HKCR\Interface\{07B18EAC-A523-4961-B6BB-170DE4475CCA}\TypeLib#Version
    (x64) HKCR\Interface\{17DE5E5E-BFE3-4E83-8E1F-8755795359EC}
    (x64) HKCR\Interface\{17DE5E5E-BFE3-4E83-8E1F-8755795359EC}\ProxyStubClsid32
    (x64) HKCR\Interface\{17DE5E5E-BFE3-4E83-8E1F-8755795359EC}\TypeLib
    (x64) HKCR\Interface\{17DE5E5E-BFE3-4E83-8E1F-8755795359EC}\TypeLib#Version
    (x64) HKCR\Interface\{3E720453-B472-4954-B7AA-33069EB53906}
    (x64) HKCR\Interface\{3E720453-B472-4954-B7AA-33069EB53906}\ProxyStubClsid32
    (x64) HKCR\Interface\{3E720453-B472-4954-B7AA-33069EB53906}\TypeLib
    (x64) HKCR\Interface\{3E720453-B472-4954-B7AA-33069EB53906}\TypeLib#Version
    (x64) HKCR\Interface\{63D0ED2D-B45B-4458-8B3B-60C69BBBD83C}
    (x64) HKCR\Interface\{63D0ED2D-B45B-4458-8B3B-60C69BBBD83C}\ProxyStubClsid32
    (x64) HKCR\Interface\{63D0ED2D-B45B-4458-8B3B-60C69BBBD83C}\TypeLib
    (x64) HKCR\Interface\{63D0ED2D-B45B-4458-8B3B-60C69BBBD83C}\TypeLib#Version
    (x64) HKCR\Interface\{741DE825-A6F0-4497-9AA6-8023CF9B0FFF}
    (x64) HKCR\Interface\{741DE825-A6F0-4497-9AA6-8023CF9B0FFF}\ProxyStubClsid32
    (x64) HKCR\Interface\{741DE825-A6F0-4497-9AA6-8023CF9B0FFF}\TypeLib
    (x64) HKCR\Interface\{741DE825-A6F0-4497-9AA6-8023CF9B0FFF}\TypeLib#Version
    (x64) HKCR\Interface\{BBABDC90-F3D5-4801-863A-EE6AE529862D}
    (x64) HKCR\Interface\{BBABDC90-F3D5-4801-863A-EE6AE529862D}\ProxyStubClsid32
    (x64) HKCR\Interface\{BBABDC90-F3D5-4801-863A-EE6AE529862D}\TypeLib
    (x64) HKCR\Interface\{BBABDC90-F3D5-4801-863A-EE6AE529862D}\TypeLib#Version
    (x64) HKCR\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25F}
    (x64) HKCR\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25F}\ProxyStubClsid32
    (x64) HKCR\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25F}\TypeLib
    (x64) HKCR\Interface\{E342AF55-B78A-4CD0-A2BB-DA7F52D9D25F}\TypeLib#Version
    (x64) HKCR\Interface\{E79DFBCB-5697-4FBD-94E5-5B2A9C7C1612}
    (x64) HKCR\Interface\{E79DFBCB-5697-4FBD-94E5-5B2A9C7C1612}\ProxyStubClsid32
    (x64) HKCR\Interface\{E79DFBCB-5697-4FBD-94E5-5B2A9C7C1612}\TypeLib
    (x64) HKCR\Interface\{E79DFBCB-5697-4FBD-94E5-5B2A9C7C1612}\TypeLib#Version
    (x64) HKCR\Interface\{EB9E5C1C-B1F9-4C2B-BE8A-27D6446FDAF8}
    (x64) HKCR\Interface\{EB9E5C1C-B1F9-4C2B-BE8A-27D6446FDAF8}\ProxyStubClsid32
    (x64) HKCR\Interface\{EB9E5C1C-B1F9-4C2B-BE8A-27D6446FDAF8}\TypeLib
    (x64) HKCR\Interface\{EB9E5C1C-B1F9-4C2B-BE8A-27D6446FDAF8}\TypeLib#Version


    Malwarebytes' Anti-Malware 1.46
    www.malwarebytes.org

    Database version: 4143

    Windows 6.1.7600
    Internet Explorer 8.0.7600.16385

    9/5/2010 1:55:21 AM
    mbam-log-2010-09-05 (01-55-21).txt

    Scan type: Quick scan
    Objects scanned: 122870
    Time elapsed: 5 minute(s), 21 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 6
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWebSearch) -> Quarantined and deleted successfully.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)
     

    Attached Files:

    laurencp72, Sep 5, 2010
    #4
  5. laurencp72

    laurencp72 Private E-2

    Any follow up on this?
     
    laurencp72, Sep 5, 2010
    #5
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    TimW, Sep 5, 2010
    #6

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