helping my mother out

Discussion in 'Malware Help (A Specialist Will Reply)' started by Cold, Jun 29, 2009.

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  1. Cold

    Cold Guest

    I am helping my mother out and she just bought a new computer at a yard sale. We were told by a person to search online and download stuff to get clean up the computer. Anyways I found your site. I hope I scanned the correct things and there was a few errors. I don't have .net but what does this mean? Also there was an error in root scan program that I posted what the error was in the log itself. Another thing is theres a lot of folders/files I don't know but there just sitting in the computer c: and c:program files and some are even empty and some folders are labled with random letters and numbers that don't make sense. Maybe this is from past malware in it.. but I dont know. Anyways I would like to get rid of these empty/folders/files she doesnt need..
     

    Attached Files:

  2. Cold

    Cold Guest

    Bump to add my other file. Another thing is I dont know how to get rid of the combofix and mgtools made lots of files in the C: So how do i get rid of them.. I kept them incase I need them again. Thanks for help
     

    Attached Files:

  3. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Welcome to MajorGeeks, Cold!

    Don't! These tools are very useful and we will need to re-use them.

    I am currently reviewing your logs and will get back to you with a set of instructions as soon as possible. Our queue is working the oldest threads first.

    Thanks for your patience.
    dr.m
     
  4. Cold

    Cold Guest

    Alright I ll leave them alone! Thanks for reading my logs to help cleaning it up. Very much appreciate it.
     
  5. Cold

    Cold Guest

    Iam at my moms for a little bit Iam on myspace account. But I was just making sure you got all the files I just was confused on the .zip and if that was all there?:confused
     
  6. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    Hello, Cold.

    Yes - the requested logs are all complete. Please be patient as I work through them.

    dr.m
     
  7. Cold

    Cold Guest

    Alright thank you very much.
     
  8. Cold

    Cold Guest

    :confused
     
  9. dr.moriarty

    dr.moriarty Malware Super Sleuth Staff Member

    What is the meaning of [ :confused ] ?

    You were advised by me in my first reply that you are in the work queue... and also by others in this thread: http://forums.majorgeeks.com/showthread.php?t=193082

    There were other threads taken on by me earlier that same day...

    dr.m
     
  10. Cold

    Cold Guest

    Iam sorry I just read on here in another post about things "usually taking 48 hours average to get started" So I didnt know
     
  11. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

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