How to fix TR/Crypt.ZPACK.gen + svchost.exe application error!!!!!

strawberrygirl · Oct 29, 2009

Good Day to everyone,

can anyone plz plz plz help me regarding this matters?:cry

1) i have install avira and each time i on my labtop it will pop up tat it detects TR/Crypt.ZPACK.Gen. here is the sample of report after i scanned:

Begin scan in 'C:\'
C:\pagefile.sys
[WARNING] The file could not be opened!
[NOTE] This file is a Windows system file.
[NOTE] This file cannot be opened for scanning.
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\IWMX0CCL\xmne[1].jpg
[DETECTION] Is the TR/Crypt.ZPACK.Gen Trojan
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\NNS5J8C6\xhhb[1].bmp
[DETECTION] Is the TR/Crypt.ZPACK.Gen Trojan
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\P8ZLLQB1\iupuifjs[1].bmp
[DETECTION] Is the TR/Crypt.ZPACK.Gen Trojan
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\P8ZLLQB1\qpwnfw[1].bmp
[DETECTION] Contains recognition pattern of the WORM/Conficker.W worm
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\P8ZLLQB1\xmticldd[1].png
[DETECTION] Is the TR/Crypt.ZPACK.Gen Trojan
C:\WINDOWS\system32\nwncvwz.dll
[DETECTION] Is the TR/Crypt.ZPACK.Gen Trojan
[WARNING] The file could not be opened!
Begin scan in 'D:\'

Beginning disinfection:
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\IWMX0CCL\xmne[1].jpg
[DETECTION] Is the TR/Crypt.ZPACK.Gen Trojan
[NOTE] The file was moved to '443124c3.qua'!
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\NNS5J8C6\xhhb[1].bmp
[DETECTION] Is the TR/Crypt.ZPACK.Gen Trojan
[NOTE] The file was moved to '442b24be.qua'!
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\P8ZLLQB1\iupuifjs[1].bmp
[DETECTION] Is the TR/Crypt.ZPACK.Gen Trojan
[NOTE] The file was moved to '443324cb.qua'!
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\P8ZLLQB1\qpwnfw[1].bmp
[DETECTION] Contains recognition pattern of the WORM/Conficker.W worm
[NOTE] The file was moved to '443a24c7.qua'!
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\P8ZLLQB1\xmticldd[1].png
[DETECTION] Is the TR/Crypt.ZPACK.Gen Trojan
[NOTE] The file was moved to '443724c4.qua'!
C:\WINDOWS\system32\nwncvwz.dll
[DETECTION] Is the TR/Crypt.ZPACK.Gen Trojan
[WARNING] An error has occurred and the file was not deleted. ErrorID: 26004
[WARNING] The source file could not be found.
[NOTE] Attempting to perform action using the ARK library.
[NOTE] The file was moved to '443124ce.qua'!

2) another problems that bothers me the most is svchost.exe-application error! it says : "The instruction at 0x011cf496 referenced memory at " 0x011cf496" the memory could not be written." plz help me as it always popup and when i close down the program , the whole system interrupted especially sounds.

i do hope tat anyone could help me to fix this problems asap with step by step cuz i had enuf!!!!!

chaslang · Nov 1, 2009

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Please follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide

and attach the requested logs when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****

Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.

If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.

To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:

Don't Bump! It Only Hurts You!!!

Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.

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How to fix TR/Crypt.ZPACK.gen + svchost.exe application error!!!!!

strawberrygirl Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member