Infected w/ trojan; can't download tools from Read and Run me First

Discussion in 'Malware Help (A Specialist Will Reply)' started by kimcoggin, Dec 6, 2005.

  1. kimcoggin

    kimcoggin Private E-2

    I have the Trojan vundo virus on my computer. I have already followed the directions given by symantec that were supposed to take care of it, but it is still popping up. I got it from Winfixer. I followed step 1, 2, and 3 of the Read & Run me First, but now that I am at the download tools step, I am stuck. I have tried the first two downloads, Ad-Aware and CCleaner, but they both froze at about 13% of the download. What can I do? I really tried to get through all of the steps before bothering you, but I barely know what I am doing, and I am so frustrated. Please help. Thank you so much.
     
  2. kimcoggin

    kimcoggin Private E-2

     
  3. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

  4. kimcoggin

    kimcoggin Private E-2

    Here is the first log. I was not able to download anything in the first 5 steps completely. I hope I did this right. Thanks.
     

    Attached Files:

  5. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please download Spy Sweeper
    • Click the link above to download the program.
    • Install it. Once the program is installed, it will open.
    • It will prompt you to update to the latest definitions, click Yes.
    • Once the definitions are installed, click Options on the left side.
    • Click the Sweep Options tab.
    • Under What to Sweep please put a check next to the following:
      • Sweep Memory
      • Sweep Registry
      • Sweep Cookies
      • Sweep All User Accounts
      • Enable Direct Disk Sweeping
      • Sweep Contents of Compressed Files
      • Sweep for Rootkits
      • Please UNCHECK Do not Sweep System Restore Folder.
    • Click Sweep Now on the left side.
    • Click the Start button.
    • When it's done scanning, click the Next button.
    • Make sure everything has a check next to it, then click the Next button.
    • It will remove all of the items found.
    • Click Session Log in the upper right corner, copy everything in that window.
    • Click the Summary tab and click Finish.
    • Paste the contents of the session log you copied into notepad and save it as spysweeper.txt and attach it to your next post along with a fresh HJT log.
     
  6. kimcoggin

    kimcoggin Private E-2

    Hi. It took me forever to download spy sweeper and get the scan done. I think it is working now. No virus pop ups or anything. Everything is running smoothly. Can you check for me? Thank you SOOOOO much!
     

    Attached Files:

  7. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert


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