Internet explorer not working

I'm not sure what you mean. UAC is part of Vista. It is always there. It is either enabled or disabled.

 

Are you logged in as a local administrator? Look in your system32 folder. Do you see the secpol.msc file?

 

You only need to disable it inorder to run GetRunKey and ShowNew. You will need to do that each time you want to run them. Afterwards you should reenable it.


I will give you two quick registry patches I use to disable and another two disable UAC.

Now Copy the bold text below to notepad. Save it as DisableUAC.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Now Copy the bold text below to notepad. Save it as EnableUAC.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

 

Once you complete ALL the remaining steps in the READ & RUN ME and attach the requested logs we can continue. The only log you have given me thus far is CounterSpy which was way back in message # 40.

 

Please wait until you complete the READ ME before posting anymore. I know SmitFraudFix does not work, you already said that. You are supposed to be working thru all steps in the READ ME.

 

Yes I did and you aleady attached the log for ShowNew so obviously it ran.

Yes I wrote it.

 

Yes and did you read message number 66. Please follow those instructions. I will not be posting again until ALL logs have been attached.

 

You can download the hijackthis_sfx.exe file anywhere but you need to run it and extract it to the default folder which is C:\Program Files\HijackThis and then you need to rename the EXE file.

However since you never did step 2 of the READ ME, you could be having problems with all of this.

 

Check again! There is more to it then that.

 

Is your copy of Spyware Doctor a paid version or a free trial version?

Uninstall the CounterSpy trial program now since we are finished with it.

Also uninstall the below old versions of software:
Java(TM) SE Runtime Environment 6 Update 1

Make sure you reboot after uninstalling the above!


Disable Windows Defender to avoid conflicts with our fixes.:

• Open Windows Defender
• Click Tools
• Click General Settings
• Scroll down to Real Time Protection Options
• Uncheck Turn on Real Time Protection (recommended)
• Close Windows Defender

Once your log is clean you can re-enable Windows Defender Real Time Protection.

Run HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKCU\..\Run: [?????????] ??????????????e
O13 - Gopher Prefix:

After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it
double click it and allow it to merge with the registry.

Now run Ccleaner!

Now attach the below new logs and tell me how the above steps went.

1. GetRunKey
2. ShowNew
3. HJT

Make sure you tell me how things are working now!

 

You stop posting and wait your turn! READ THIS: Don't Bump! It Only Hurts You!!!

 

Please start thinking a little before you post messages! You are posting way too many unnecessary message. Just follow the directions that are given and post when you finish all of them.

 

Would you please just complete the instructions I already gave you in message # 82 and that I already said again in message # 86 to complete those instructions before posting again. But to answer your question, yes you can uninstall Spyware Doctor since the trial program will not fix anything.

 

What was the exact error you received? The fixes did not work from HJT or the registry patch. Did you have UAC disable while fixing? Did you receive a success message upon adding the fixME.reg patch to the registry?

 

No it should not renable by itself and if you did not have to disable it again to run GetRunKey and ShowNew that mean you still have it disabled.

Please answer the other questions!

 

Rerun the HijackThis fix but make sure you run it as Administrator by right clicking on the analyse.exe.exe file and selecting Run as and then choose Administrator. If you receive any messages, tell me exactly what they say.

Did you shut down Windows Defender??

Then click Start, Run, and enter regedit and click OK. This should open the registry editor. Click on File and select Import. Then navigate to the fixME.reg patch that is on your Desktop and double click on it. Do you get a success message?

 

I'm not sure what you are referring too!

Please answer all questions in messages and address other steps. i.e., Question on Windows Defender and the procedure with regedit.

 

Not according to your logs! Exactly what keys and values are you referring too. Only a few things were removed like:


R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file)
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O13 - Gopher Prefix: