Internet now very slow and hanging on my pc only

Discussion in 'Malware Help (A Specialist Will Reply)' started by Mancsteve, Jul 3, 2012.

  1. Mancsteve

    Mancsteve Private E-2

    Hi,

    My laptop internet connection has slowed down horribly over the last week and hangs all the time when trying to move between web pages. However the same isn't happening on my girlfriends pc using the same wifi connection so I'm thinking malware is a likely issue?

    I've gone through the malware removal procedure on here but it doesn't seem to have fixed it, I've attached my reports for someone who knows what it means to take a look at if possible?

    I've also just posted this thread but when I clicked on submit everything hung for a while then froze completely, I've searched the site but can't find it so I don't think it posted, however apologies if it did and this is the second time I'm posting this.

    Thanks for any help,
    Regards,
    mancsteve
     

    Attached Files:

  2. thisisu

    thisisu Malware Consultant

    Welcome to MajorGeeks, Mancsteve :)

    So far your logs are clean, however here are a few steps and additional scans I'd like to run.

    http://img850.imageshack.us/img850/4746/programsandfeatureswin7.gif From Programs and Features (via Control Panel), please uninstall the below:
    • AVG 2012
    • Java(TM) 6 Update 29

    http://img196.imageshack.us/img196/3557/tdsskiller.gif I want you to read and follow these instructions: TDSSKiller - How to run

    __


    http://img205.imageshack.us/img205/1894/otl.gif Please download OTL by OldTimer.

    • Save it to your desktop.
    • Right mouse click on the OTL icon on your desktop and select Run as Administrator
    • Check the "Scan All Users" checkbox.
    • Check the "Standard Output".
    • Change the setting of "Drivers" and "Services" to "All"
    • Copy the text in the code box below and paste it into the http://img14.imageshack.us/img14/66/otlcustomfix.png text-field.
      Code:
      activex
      netsvcs
      %windir%\system32\drivers\*.sys /lockedfiles
      
    • Now click the http://img171.imageshack.us/img171/2405/runscanotl.png button.
    • One report will be created:
      • OTL.txt <-- Will be opened
    • Attach OTL.txt to your next message. (How to attach)
     

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