Is There A Virus Or Malware With ZZZZZZ As The File Name

If you want us to help you with your malware issues, please follow these instructions so we can see what is happening in your system;

READ & RUN ME FIRST. Malware Removal Guide

 

highbids

*You have not completed our instructions.

 

So attach logs then so we can actually get to work on eradicating the malware. Without us seeing logs, we cannot do anything!

 

We did not request a HJT log.

And you are not attaching items. We do not post "inline" like some forums do.

Please refer to the below before you continue, and then once done, please only attach REQUESTED logs.


HOW TO: Attach Items To Your Post

 

I'm afraid you are just going to have to READ the instructions!

We need you to run:

• SUPERantispyware
• MalwareBytes
• Combofix
• MGTools
• RootRepeal

DO NOT post back until you have done that and attached logs from those programs.

 

I am not seeing that folder in your logs. Please tell me the exact path to the folder, please.

 

Run MBAM and do a deep scan that includes the D: drive. Attach the resultant log.

 

Let me get clear about this. You want to remove:
D:\Backup\KOWHUOSQ

In this folder there is another folder called:
D:\Backup\KOWHUOSQ\ZZZZZZZZZZZZZ

and within this folder there are two more titled:
BQJU & CCAUU ?

What software have you tried using to remove it?

 

Is the D: drive a partition or an external drive?

 

Then have you considered transferring your data back to your C; drive and reformatting the external?

We could try using Avenger:

Download The Avenger by Swandog469, and save it to your Desktop.

* Extract+ avenger.exe from the Zip file and save it to your desktop
* Run avenger.exe by double-clicking on it.
* -Do not change any check box options!!
* Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

* Now click the Execute button.
* Click Yes to the prompt to confirm you want to execute.
* Click Yes to the Reboot now? question that will appear when Avenger finishes running.
* Your PC should reboot, if not, reboot it yourself.
* A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

 

It's a program that can be used to remove folders, files and registry items.

 

Did you precede the file path with:
Folders to delete:

 

* Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

 

Avenger has quarantined it. Plus I am starting to think it may be a folder that is associated with your external drive, not malware. If you want to see if you can remove it completely, I suggest you copy all your data off the drive to either a cd or a folder on your C: drive and reformat the external. Then see if it re-appears.

 

You should be able to just format the drive in windows. And you are most welcome.

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no real time protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.We recommend them for doing backup scans when you suspect a malware infection.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
     
     
   
   
3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
   
   
10. After doing the above, you should work thru the below link:
    
    • How to Protect yourself from malware!
    
    

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The log did not attach.

Also :

Run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

 

What dr web found, two were in temporary location, Other one is in system restore and will only stop being detected when you follow final steps. Run the below:

Go to TDSSKiller and Download TDSSKiller.zip to your Desktop

• Extract its contents to your Desktop so that you have TDSSKiller.exe directly on your Desktop and not in any subfolder of the Desktop.
• Now double click the TDSSkiller.exe file to run it ( if using Vista or Windows 7 do not double click on it but rather, right click and select Run As Administrartor.
• Allow the application to run and a window will open showing that it is TDSSkiller from Kaspersky
• Click Start scan
• It will run rather quickly and will notify you of whether anything is found or not.
• Follow the instructions to delete/quarantine if asks you what to do when if finds something.

Whether an infection is found or not, a log file should be created on your C: drive ( or whatever drive you boot from) in the root folder named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply. (See: HOW TO: Attach Items To Your Post )

Then:
run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created by running this.

 

Dr.Web found nothing valid and ComboFix is only detecting the hooks of Dr.Web. You need to complete the final instructions that TimW gave you in message # 32.