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it keeps coming back

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by smiley1029, Jun 6, 2011.

  1. smiley1029

    smiley1029 Private First Class

    windows securty 7 keeps coming bak after doing all the steps
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please attach the logs from both SUPERantispyware and MalwareBytes. Also run the below and attach the log.

    I want you to run TDSSKiller so refer to the below for how to do so.

    TDSSkiller - How to run
     
  3. smiley1029

    smiley1029 Private First Class

    here
     

    Attached Files:

  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I still need the log from SAS and you need to open up Malware Bytes, locate the update tab > let it update > rescan and attach the new log please.
     
  5. smiley1029

    smiley1029 Private First Class

    i did update it.. and here it is
    sorryi attached the wrong one!!
     

    Attached Files:

  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Java(TM) 6 Update 17 <---Uninstall outdated Java.

    Now we need to use ComboFix
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    KILLALL::
    
    File::
    C:\Users\Romy\AppData\Local\647hcv5th6f5utprr43bgqh563kbejcc53b2u7
    C:\Users\Romy\AppData\Local\bvc487bk682w74h1c31i8a
    C:\Users\Romy\AppData\Roaming\Microsoft\Windows\Templates\647hcv5th6f5utprr43bgqh563kbejcc53b2u7
    C:\Users\Romy\AppData\Roaming\Microsoft\Windows\Templates\bvc487bk682w74h1c31i8a
    C:\ProgramData\39706360
    C:\ProgramData\43440440
    C:\ProgramData\647hcv5th6f5utprr43bgqh563kbejcc53b2u7
    C:\ProgramData\bvc487bk682w74h1c31i8a
    C:\ProgramData\~39706360
    C:\Users\Romy\Desktop\Windows 7 Recovery.lnk
    C:\ProgramData\~39706360r
    C:\ProgramData\~43440440
    C:\ProgramData\~43440440r
    
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      [​IMG]

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

    Reboot
    your machine and install the most current and up to date version of Java available here at the below link:

    Java Runtime 6

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
  7. smiley1029

    smiley1029 Private First Class

    here they are things are running smooth
     

    Attached Files:

  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Little bit more...

    Now we need to use ComboFix
    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    KILLALL::
    
    File::
    C:\Users\Romy\AppData\Local\v4e2r34c3b772m000o53p0
    C:\Users\Romy\AppData\Roaming\Microsoft\Windows\Templates\v4e2r34c3b772m000o53p0
    C:\ProgramData\v4e2r34c3b772m000o53p0
    
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      [​IMG]

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.

    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.
     
  9. smiley1029

    smiley1029 Private First Class

    here :]
     

    Attached Files:

  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  11. smiley1029

    smiley1029 Private First Class

    thankss!
     
  12. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Most welcome. Safe surfing.
     

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