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Keylogger, no idea how to find it

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by Serhawtt, Apr 15, 2010.

  1. Serhawtt

    Serhawtt Private E-2

    So I've ran Kaspersky,NOD,and Malware bytes, NOD found nothing, Kaspersky deleted Trojan-PSW.MSIL.Dybalom.fe, Malware found and delete

    Once again no idea if any of these are keyloggers. The person that keylogged me accessed my World of warcraft accounts and stole like all myself, i ran the check the other day and thought it took care of it, but then they did it again today and did even more damage, so im just trying to make my computer secure again, Oh and the Hijack logs are this, im willing to pay via paypal for sevices rendered if someone is able to fix this, the guy did damage that will take months to get back.
     
    Last edited by a moderator: Apr 16, 2010
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Welcome to Major Geeks!

    Please read ALL of this message including the notes before doing anything.

    Pleases follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.
    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.


    HOW TO: Attach Items To Your Post
     

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