Logs attached for review (after following Malware Removal Guide)

Discussion in 'Malware Help (A Specialist Will Reply)' started by rascalgenius01, Jun 12, 2012.

  1. rascalgenius01

    rascalgenius01 Private E-2

    Hi,

    Please see my logs attached, following execution of steps in chaslang's Malware Removal Guide and WIN 7 Malware Removal / Cleaning Procedure. I have NOT attempted to run RootRepeal as I am on 64 bit Windows!

    Do I now remove all Programs you told me to install in the WIN 7 Malware Removal / Cleaning Procedure, before completing steps 5, 6 and 7 or do I wait a few days, even though the logs appear to be OK (for Super AntiSpyware and MBAM at least, as I can't tell with the other 2 programs)?

    Note: ***When I was running MGTools, a window for Trend Micro HiJack This appeared T&Cs. Seemed like I needed to do this before MGTools could complete is analysis.

    Important to note I am still experiencing and have been for some time, the following problems:
    1. Programs periodically unresponsive when trying to open them (including Task manager). Have to restart my laptop regularly to clear this issue.
    2. Google Chrome of late has been running slow and at times unresponsive. A little box comes up giving me the option to kill open browser pages. I often get an open tab in Chrome displaying "This webpage is not available" too.


    Cheers.
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I want you to run TDSSKiller so refer to the below for how to do so.

    TDSSkiller - How to run


    Please also download MBRCheck to your desktop
    • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
    • It will show a Black screen with some information that will contain either the below line if no problem is found:
      • Done! Press ENTER to exit...
    • Or you will see more information like below if a problem is found:
      • Found non-standard or infected MBR.
      • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
    • Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
    • MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
     
  3. rascalgenius01

    rascalgenius01 Private E-2

    Thanks Kestrel13! Please see log files attached as requested.
     

    Attached Files:

  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Those logs look squeaky clean. You should post in the software forum if you wish to further discuss the issues your computer has.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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