Major Spyware Problem

Discussion in 'Malware Help (A Specialist Will Reply)' started by Frostbitten138, Dec 7, 2005.

  1. Frostbitten138

    Frostbitten138 Private E-2

    Recently I by mistake downloaded a file that I thought was safe to download... to make a long story short, it wasn't. I ran all of the suggested programs in the stickied topic and I am posting my Hijack This log. Please help me soon, my family needs to use the computer and its in no condition to be used! Thank you in advance!
     

    Attached Files:

  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please look in Add or Remove Programs for the following and Uninstall them if found:

    winupdates

    P2P Networking


    http://www.majorgeeks.com/images/grenade.gif Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    • Make sure you check version numbers and get all updates.
    http://www.majorgeeks.com/images/grenade.gif Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

    http://www.majorgeeks.com/images/grenade.gifAfter doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

    http://www.majorgeeks.com/images/grenade.gif Downloading, Installing, and Running HijackThis
     
  3. Frostbitten138

    Frostbitten138 Private E-2

    Ok I ran through the steps of the thread again, and the problem is still there. I have attached another Hijack This log, please respond ASAP. My family really needs to use the computer. Thanks for all your help!
     

    Attached Files:

  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

  5. Frostbitten138

    Frostbitten138 Private E-2

    Ok I ran spy sweeper and it found many things, but my backround still will not let me change it. I attached my Hijack This log again.
     

    Attached Files:

  6. Frostbitten138

    Frostbitten138 Private E-2

    I'm just bumping this, please respond.
     
  7. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Bumping actually makes it longer because I start with the oldest threads first and work my way to the newest ones.

    I need the spysweeper log so please attach this to your next post. Now follow the below...

    Please EXTRACT HijackThis from the ZIP File to a Safer location. Here's how:

    To create a new folder:
    • Click START > My Computer > Local Disc C: > Program Files
    • Now, Right Click on an Empty Area and select New > Folder & name it HijackThis and ENTER
    To Extract HijackThis:
    • Now, Right Click your HijackThis ZIP File and select Extract All > Next > and browse to your newly created HijackThis Folder
    • (C:\Program Files\HJT) and click Next.

    After you have completed the above steps to relocate HJT, run it from the new location. Please save your HJT log as a .txt file and attach it via the "Manage Attachments" tool in the Additional Options section when you post.

    The reason HJT needs its own safe folder is so that backups will be safely preserved. That way, if a mistake is made in the removal process, the mistakenly deleted entry can be restored.


    After you have completed the above, please see the below thread on how to install and run Ewido Security Suite.

    Running Ewido Security Suite ...
     

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