malicious trojan on vista (reply to chaslang)

Welcome to Major Geek!

You should not be trying to spam other threads to increase your post count and you should not be trying to PM for help anyway. The fastest way to get help is to follow the instructions in the cleaning procedures and start your own thread here. See: Forum Rules and Guidelines


Right click on the C:\MGtools\FixWFW.bat file and select Run As Administrator. This will run very fast.



Uninstall the below old versions of software:
Babylon toolbar on IE
Java(TM) 6 Update 15
Java(TM) 6 Update 7

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista or Win 7, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

O2 - BHO: Babylon toolbar helper - {2EECD738-5844-4a99-B4B6-146BF802613B} - C:\Program Files\BabylonToolbar\BabylonToolbar\1.5.3.17\bh\BabylonToolbar.dll
O2 - BHO: IWantThis - {50FC0EC5-BEA7-4d57-909D-6380A5AD5697} - C:\Program Files\IWantThis\IWantThis.dll
O3 - Toolbar: Babylon Toolbar - {98889811-442D-49dd-99D7-DC866BE87DBC} - C:\Program Files\BabylonToolbar\BabylonToolbar\1.5.3.17\BabylonToolbarTlbr.dll
O15 - Trusted Zone: http://www.yoyogames.com

After clicking Fix, exit HJT.

Copy the bold text below to notepad. Save it as fixme.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.


Now download The Avenger by Swandog46, and save it to your Desktop.
See the download links under this icon http://www.majorgeeks.com/images/dll.gif

• Extract avenger.exe from the Zip file and save it to your desktop
• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista or Win7, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• C:\avenger.txt
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

Your MGlogs.zip file is very incomplete. Please follow the instructions to get a new log again and make sure you allow it to finish running before attaching the log. Also if you are getting any error messages or having a problem running it, tell me what they are.

Yes UAC needs to stay disabled until we finish. We have to finish removing malware before continuing on to fix the problems with your networking stuff including the Windows Firewall.

 

You have to perform fixes more expediently. Waiting 10 days inbetween responding allows your infection to spread and mutate and make a fix I created 10 days ago not useful.

You also need to uninstall Sandboxie because it appears to be getting in the way of fixing your problems. Do this now before continuing.

Now we need to run another fix with Avenger.

• Run avenger.exe by double-clicking on it.
• Do not change any check box options!!
• Copy everything in the Quote box below, and paste it into the Input script here: part of the window:

• Now click the Execute button.
• Click Yes to the prompt to confirm you want to execute.
• Click Yes to the Reboot now? question that will appear when Avenger finishes running.
• Your PC should reboot, if not, reboot it yourself.
• A log file from Avenger will be produced at C:\avenger.txt and it will popup for you to view when you login after reboot.

Now please download Farbar Service Scanner and run it on the computer with the issue.

• Put a check mark in each option box on the left side.
• Click "Scan".
• It will create a log (FSS.txt) in the same directory the tool is run.
• Please attach this log to your next reply.

Now goto the below link and follow the instructions for running TDSSKiller from Kaspersky

• TDSSkiller - How to run

• Be sure to attach your log from TDSSKiller

Now please also download MBRCheck to your desktop.

See the download links under this icon http://forums.majorgeeks.com/chaslang/images/MGDownloadLoc.gif

• Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
• It will show a Black screen with some information that will contain either the below line if no problem is found:
  • Done! Press ENTER to exit...
• Or you will see more information like below if a problem is found:
  • Found non-standard or infected MBR.
  • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
• Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
• MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
• Attach this log to your next message. (See: HOW TO: Attach Items To Your Post )

Now download the current version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

Run MGtools.exe ( Note: If using Vista or Win7 make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )

Then attach the below logs:

• C:\avenger.txt
• the FSS.txt log from Farbars Service Scanner
• the TDSSkiller and MBRcheck logs
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

We need to get a log from ComboFix. Please download it from the below link and save it to your Desktop. DO NOT rename it.

ComboFix

Then right click on ComboFix.exe and select Run As Administrator. Ignore any messages about your security software still running and just allow ComboFix to run. After it finishes, it should reboot your PC. After reboot, attach the C:\ComboFix.txt log.

 

Please try the following.

• Reboot into safe mode
• Shutdown any protection software that may be running.
• Also close all other non-essential applications.
• Now try running ComboFix
• Attach the log if it runs.

Reboot normally and let me know the results.

 

You're welcome.

No! We are not finished yet.

Now rerun Farbar's Service Scanner and attach the new FSS.txt log

Now download another new version of MGtools and save it to your root folder. Overwrite your previous MGtools.exe file with this one.

Run MGtools.exe ( Note: If using Vista or Win7 make sure UAC is still disabled. Also don't double click on it, use right click and select Run As Administrator )

Then attach the below logs:

• FSS.txt
• C:\MGlogs.zip

 

Okay they look good now.

Some people have a problem understanding the way Comodo's protection software works and dealing with all the popups. Typically over the first couple weeks it may take getting used to it and it requires that you answer lots of questions to keep all of your legit software to be recognized/approved in the firewall. You should know the difference between when you are running something and when you are not. For example if you ran MGtools.exe and started getting notices from Comodo about it, obviously you know you ran it and it is okay even if Comodo detects an issue. Also sub programs ( batch files and other exe's ) that are part of MGtools may also get detected. You should also realize that you are the one running them and you need to allow them. The same logic applies to other programs like your browsers and other tools you use.

No you cannot use the Windows Firewall with Comodo's Firwall. You must only use one firewall. If you cannot deal with Comodo, then uinstall it and use the Windows Firewall until you find a different firewall that may be easier for you to understand.

No.






If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista or Win 7, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis.
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

That was step 6 of the READ & RUN ME.

I will give you another set of instructions to run but this may wind up being something you will have addredd in our Software Forum. But first try the below to reset permissions.



Now download SubInACL.msi from Microsoft.

• Now double click on SubInACL.msi to run the installer. Accept any prompts you get about installing this.
• Now download the below file and save it to your Desktop:
  • resetperm.cmd
• Now right click on resetperm.cmd and select Run As Administrator to run this script. Be patient as this may take awhile to run. Also it is imperative that you Run As Administrator. This is not the same thing as your user account having administrator priviledges.

Once it finishes, reboot your PC.

After reboot, see if there is any change.