Malware blocking Internet connection

Hi
I first encountered connectivity issues a few months back after picking up a Trojan from Google Images. Windows 7 started alarming saying I had been infected with a Trojan and should scan for viruses. I had no protection at the time.
As I could no longer connect to the net I had to use my work PC to find a solution and came across your site. I downloaded AVG, SAS and Malwarebytes and scanned my PC. No infections were found but after the Malwarebytes scan my connection returned.
On two occasions since that time I have switched on my PC to have no connection and scans with Malwarebytes have resolved the issue.
On this occasion however the magic bullet has not worked so I have now followed the read me advice and attached the logs below.

Two points which may or may not be relevant:
When running SAS it stopped scanning items at around the 50 minute mark. It stalled on the item C:\windows\winsxs\install temp. I had to manually close it.

When running combofix the pc rebooted before compiling the report. I was not expecting a reboot.

Thanks

 

Hi and welcome to Major Geeks, upfront!

This is normal. The ComboFix below will reboot your machine again.

http://img839.imageshack.us/img839/3005/combofixicon.gif Now we need to make use of ComboFix by sUBs

• Make sure that ComboFix.exe that you downloaded while doing the READ & RUN ME is on your desktop but do not run it!
  • If it is not on your desktop, the below will not work.
• Shut down your protection software now (antivirus, antispyware...etc) to avoid possible conflicts.
• Open Notepad and copy/paste the text in the below code box into Notepad:

Code:

[COLOR="DarkRed"]KillAll::[/COLOR]
[COLOR="DarkRed"]RegLock::[/COLOR]
[HKEY_USERS\S-1-5-21-2423181418-2568429119-3599355337-1000\Software\G*e*n*i*e*"!\FM Genie Scout 11]
"GameDir"="c:\\Users\\Kevin\\Documents\\Sports Interactive\\Football Manager 2011\\games"
"ShortlistDir"="c:\\Users\\Kevin\\Documents\\Sports Interactive\\Football Manager 2011\\shortlists"
"FMPath"=""
"ScreenshotsDir"="c:\\Users\\Kevin\\Documents\\Sports Interactive\\Football Manager 2011"
"SaveDir"="c:\\Users\\Kevin\\Documents\\Sports Interactive\\Football Manager 2011\\"
"HistoryDir"="c:\\FM Genie Scout 11\\History Points"
"LangDB"="c:\\FM Genie Scout 11\\lang_db.dat"
"LastSaveGame"="c:\\Users\\Kevin\\Documents\\Sports Interactive\\Football Manager 2011\\games\\AFC.fm"
"Language"="English"
"LoadLangDB"=dword:00000001
"CompressHistoryPoints"=dword:00000000
"HighlightedAttributes"=dword:00000000
"MinCondition"=dword:00000050
"GraphStep"=dword:00000000
"SkinName"="PSV Eindhoven"
"LastUpdateCheck"=dword:00009efc
"HighQualityGUI"=dword:00000001
"AutomaticallyUpdateCheck"=dword:00000001
"AdvancedGeneration"=dword:00000000
"TranslateStaffSkills"=dword:00000001
"TranslatePlayerSkills"=dword:00000001
"TranslatePositions"=dword:00000001
"ShowHistory"=dword:00000001
"Version"=dword:0000007f
"UniqueID"="84-F975-2E33"
"UseProxy"=dword:00000000
"ProxyHost"=""
"ProxyPort"=""
"UseAuthentication"=dword:00000000
"UserName"=""
"UserPassword"=""
"Currency"=dword:00000056
.
[HKEY_USERS\S-1-5-21-2423181418-2568429119-3599355337-1000\Software\G*e*n*i*e*"!\FM Genie Scout 11g]
"PicturesNumber"=dword:00055022
.
[HKEY_USERS\S-1-5-21-2423181418-2568429119-3599355337-1000\Software\SecuROM\License information*]
"datasecu"=hex:06,1a,ff,c5,61,b1,5a,10,38,05,2d,81,61,ee,ca,e2,d9,38,4a,9d,02,
   f4,21,a9,81,37,f4,5b,fa,16,58,0f,78,6c,e1,73,75,7f,16,d5,79,d6,51,3a,a4,e8,\
"rkeysecu"=hex:61,87,f3,42,10,28,48,e3,91,b8,9c,10,c6,22,89,13
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10v_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil10v_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{A483C63A-CDBC-426E-BF93-872502E8144E}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10v.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.10"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10v.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10v.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash10v.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}]
@Denied: (A 2) (Everyone)
@="IFlashBroker4"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{E3F2C3CB-5EB8-4A04-B22C-7E3B4B6AF30F}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
[COLOR="DarkRed"]Registry::[/COLOR]
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\RunOnce]
"AvgUninstallURL"=-

• Save the above as CFScript.txt and make sure you save it to the same location (should be on your desktop) as ComboFix.exe
• At this point, you must exit all browsers now before continuing!
• You should have both the ComboFix.exe and CFScript.txt icons on your desktop.
• Now use your mouse to drag CFScript.txt on top of ComboFix.exe.
  http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif
• This shall launch ComboFix.
  Note: Do not mouse-click ComboFix's window while it is running. That may cause it to stall.
• Allow ComboFix to update itself if prompted.
• When it finishes, a log will be produced at C:\ComboFix.txt
  Note: If after running ComboFix you discover none of your programs will open up because you receive the following error: Illegal operation attempted on a registry key that has been marked for deletion then you will need to reboot your computer which will normally fix this problem.
• Attach this log to your next message. (How to attach items to your post)

http://img685.imageshack.us/img685/3557/tdsskiller.gif Now we need to run TDSSKiller by Kaspersky
Follow the instructions here and attach your log when you are finished. (How to attach items to your post)


Please download MBRCheck by GeeksToGo to your desktop.
See the download links under this icon http://forums.majorgeeks.com/chaslang/images/MGDownloadLoc.gif

• Double click MBRCheck.exe to run (Vista and Win7 right click and select Run as Administrator)
• It will show a Black screen with some information that will contain either the below line if no problem is found:
  • Done! Press ENTER to exit...
• Or you will see more information like below if a problem is found:
  • Found non-standard or infected MBR.
  • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
• Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
• MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
• Attach this log to your next message. (How to attach items to your post)

http://img805.imageshack.us/img805/9659/rktigzy.gif Please download RogueKiller by Tigzy to your desktop.

• See the download links under this icon: http://forums.majorgeeks.com/chaslang/images/MGDownloadLoc.gif
• Double-click RogueKiller.exe to run it. (Vista and Win7 right-click and select Run as Administrator)
• When it opens, press the number 5 and press ENTER.
• A report should appear.
• Attach RKreport[1].txt to your next message. (How to attach items to your post)
  Note: It will be at whichever location you ran RogueKiller from. I asked that you put it on your desktop, so it should be there.
• You can now type the number 0 and press ENTER to exit RogueKiller.

http://img51.imageshack.us/img51/6489/javaicon.gif Now install the current version of Sun Java from: Sun Java Runtime Environment

http://img822.imageshack.us/img822/6835/baticon.gif Now run C:\MGtools\GetLogs.bat by double-clicking it (Vista and Win7 right-click and select Run as Administrator)
Then attach C:\MGlogs.zip to your next message. (How to attach items to your post)
Notes:

• This will automatically update all the logs inside MGlogs.zip
• Make sure you click Accept on the License Agreement from Trend Micro HiJackThis - v2.0.4 twice if prompted.

 

Hi and thanks for the quick response.
I managed to re-connect to the internet and have completed the latest scans.
Here are the logs.

 

And the MGlogs.

 

How is the PC running now? Any issues?

 

I'm about to leave work so I'll let you know soon (hopefully).
Thanks

 

Seems to be working now.
Managed to connect - not immediately but after 1 minute or so.

 

Good to hear

If you are not having any other malware problems, it is time to do our final steps:

1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
   • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
   • "%userprofile%\Desktop\combofix" /uninstall
     • Notes: The space between the combofix" and the /uninstall, it must be there.
     • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
3. Go back to step 6 oof the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
7. Go to add/remove programs and uninstall HijackThis if it present
8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
   related to MGtools and some other items from our cleaning procedures.
9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
   • Refer to the cleaning procedures pointed to by step 7 of the READ ME
     for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
   • Then reboot and Enable System Restore to create a new clean Restore Point.
10. After doing the above, you should work thru the below link:
    • How to Protect yourself from malware!

 

Hi
I've had mixed results this weekend. I managed to connect fine on Friday and on Saturday I had some difficulties but power cycled and all ok. Today I can no longer connect. Do you believe that my PC is clear of infection? If so it might be something else that is causing me difficulties.
Thanks

 

Yes, considering the fact that your logs were very clean to begin with. I just wanted to make sure and all the rest of the logs are clean too.

It is something non-malware related.

You may seek more advice here >> Networking

Good luck