Malware issues

lanabanana · Oct 17, 2012

I have followed your guide to the word for malware removal and have saved all my log files, my laptop seems to be infested and i don't know what to do next. Do I upload them to you, and how? Many thanks

chaslang · Oct 18, 2012

Welcome to Major Geeks!

lanabanana said: ↑

I have followed your guide to the word for malware removal
Click to expand...

Not yet you haven't. The guide stated the below

Step 3: Do You Still Have Problems

Yes, I’m still having problems

DO NOT run the READ ME again!!!! And DO NOT move on to Step 4 below!!! Please just attach your logs as given below and tell us what problems you are still having.

If you do not already have a thread started, start a new thread otherwise post the following in your original thread. Clearly describe in detail the problems you are having and how long ago they started. Think about what you were doing at the time.

Now you need to attach (See: HOW TO: Attach Items To Your Post ) ( Or View: How to Attach Items to Your Posts) the below logs created while running the above scans

RKreport[1].txt log from RogueKiller.

Malwarebytes Anti-Malware log

TDSSKiller log
[*]HitmanPro log
[*]~MGlogs.zip - normally it is C:\MGlogs.zip - only attach this log from MGtools.exe DO NOT attach any logs seen in the MGtools folder.

You should attach all of your logs after you have completed all scans.

Be patient after posting your logs and wait for one of the helpers to get to you. It can take a while to read thru all of the logs and to create individual fixes for you.

Also DO NOT BUMP your thread to try and get a faster answer. This will actually significantly delay getting an answer. See this: Don't Bump! It Only Hurts You!!!

Click to expand...

lanabanana said: ↑

and i don't know what to do next. Do I upload them to you, and how?
Click to expand...

Yes as stated in the guide and above.

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Malware issues

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chaslang MajorGeeks Admin - Master Malware Expert Staff Member