Malware Removal but now .dll errors and graphics corruption

Discussion in 'Malware Help (A Specialist Will Reply)' started by bogey50, May 23, 2012.

  1. bogey50

    bogey50 Private E-2

    I followed all the steps for Read Me First and ran the programs and got logs.

    I have attached the logs. Everything in windows looks very white, in internet explorer I can see all the icons and such as they are missing.

    Some of the DLL errors I get are

    Problem starting c:\users\gary\appdata\local\temp\sauide.dll The specified module can not be found.

    Problem starting c:\windows\temp\dapre.dll The specified module cant be found

    Problem starting c:\windows\temp\rdylbt.dll The specified module cant be found.

    Any ideas? Prior to coming here I ran malware bytes and that removed threats but left me where I am. I also tried a system restore to an earlier point. I was also missing a bunch of icons and directories and needed to run unhide. Which cleared things up a little bit.
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I want you to run TDSSKiller so refer to the below for how to do so.

    TDSSkiller - How to run


    Please also download MBRCheck to your desktop
    • Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
    • It will show a Black screen with some information that will contain either the below line if no problem is found:
      • Done! Press ENTER to exit...
    • Or you will see more information like below if a problem is found:
      • Found non-standard or infected MBR.
      • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
    • Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
    • MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.
     
  3. bogey50

    bogey50 Private E-2

    1

    I ran the MBR check and it said it was infected attched are the logs.

     

    Attached Files:

  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Yes it is. Do you have your Win7 boot CD/DVD?
     
  5. bogey50

    bogey50 Private E-2

    My Pc desktop came with Win 7 installed. I may be able to borrow a cd/dvd if necessary. Please advise
     
  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    If you don't have your install disc, you can purchase a Recovery Environment here:

    http://systemdiscs.com/?utm_source=neosmart&utm_medium=article&utm_campaign=Win7_Recovery

    Now that you have the DVD, you need to boot from it to access the Windows 7 System Recovery Environment. You can read details about this in the below link:

    http://www.bleepingcomputer.com/tutorials/tutorial161.html

    Once you have gotten to the command prompt, you need to run the below command

    bootrec.exe /fixmbr


    Then you will reboot normally back to Windows and attach a new log from MBRcheck after running it again.
     
  7. bogey50

    bogey50 Private E-2

    ATTACHED IS THE LATEST MRBCHECK LOG COMMAND PROMPT *bootrec.exe /fixmbr*
     

    Attached Files:

  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Excellent. Looking good.

    Run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.
     
  9. bogey50

    bogey50 Private E-2

    Attached is the MGlogs.zip
     

    Attached Files:

  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Ask Toolbar <--- uninstall this junk.

    Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

    Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    • O3 - Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
    • O4 - HKUS\S-1-5-18\..\Run: [WinCheck] "C:\Windows\system32\config\systemprofile\AppData\Local\Spruce\WinCheck\WinCheck.exe" (User 'SYSTEM')
    • O4 - HKUS\S-1-5-18\..\Run: [dplaysvr] C:\Windows\system32\config\systemprofile\AppData\Local\dplaysvr.exe (User 'SYSTEM')
    • O4 - HKUS\S-1-5-18\..\RunOnce: [carsxwomne] C:\Windows\Temp\carsxwomne.exe (User 'SYSTEM')
    • O4 - HKUS\.DEFAULT\..\Run: [WinCheck] "C:\Windows\system32\config\systemprofile\AppData\Local\Spruce\WinCheck\WinCheck.exe" (User 'Default user')
    • O4 - HKUS\.DEFAULT\..\RunOnce: [carsxwomne] C:\Windows\Temp\carsxwomne.exe (User 'Default user')

    After clicking Fix exit HJT.


    Now we need to use ComboFix by sUBs

    • Make sure that combofix.exe that you downloaded while doing the READ & RUN ME is on your Desktop but Do not run it!
      • If it is not on your Desktop, the below will not work.
    • Also make sure you have shut down all protection software (antivirus, antispyware...etc) or they may get in the way of allowing ComboFix to run properly.
    • If ComboFix tells you it needs to update to a new version, make sure you allow it to update.
    • Open Notepad and copy/paste the text in the below quote box. Ensure you scroll down to select ALL the lines:
    Code:
    KILLALL::
    
    File::
    C:\Windows\system32\config\systemprofile\AppData\Local\dplaysvr.exe
    C:\Windows\system32\config\systemprofile\AppData\Local\Spruce\WinCheck\WinCheck.exe
    C:\Users\gary\AppData\Local\Temp\sauide.dll
    C:\Windows\TEMP\rdylbt.dll
    C:\Windows\TEMP\dapre.dll
    C:\Users\gary\AppData\Local\Temp\spcoml.dll
    C:\Windows\Temp\carsxwomne.exe
    Registry::
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentVersion\Run]
    "sauide"=-
    "rdylbt"=-
    "dapre"=-
    "spcoml"=-
    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run]
    "WinCheck"=-
    "dplaysvr"=-
    [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\RunOnce]
    "carsxwomne"=-
    "DeleteEngineAfterUpdate"=-
    • Save the above as CFscript.txt and make sure you save it to the same location (should be on your Desktop) as ComboFix.exe
    • At this point, you MUST EXIT ALL BROWSERS NOW before continuing!
    • You should have both the ComboFix.exe and CFScript.txt icons on your Desktop.
    • Now use your mouse to drag CFscript.txt on top of ComboFix.exe

      http://img.photobucket.com/albums/v666/sUBs/CFScriptB-4.gif

    • Follow the prompts.
    • When it finishes, a log will be produced named c:\combofix.txt
    • I will ask for this log below

    Note:

    Do not mouseclick combofix's window while it is running. That may cause it to stall.

    If after running Combofix you discover none of your programs will open up, and you recieve the following error: "Illegal operation attempted on a registry key that has been marked for deletion". Then the answer is to REBOOT the machine, and all will be corrected.


    Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista or Windows7) Then attach the new C:\MGlogs.zip file that will be created by running this.

    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!
     
  11. bogey50

    bogey50 Private E-2

    Attached is the latest logs for ComboFix and MGlogs.zip

    The dll errors are gone....thanks so much for that

    The graphics corruption still exists and the startup menu is incomplete
     

    Attached Files:

  12. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    SystemLook

    Please download SystemLook from one of the links below and save it to your Desktop.
    Download Mirror #1
    Download Mirror #2

    • Double-click SystemLook.exe to run it.
    • Copy the content of the following codebox into the main textfield:
      Code:
      :filefind
      spcoml.dll
      :regfind 
      rdylbt
      
    • Click the Look button to start the scan.
    • When finished, a notepad window will open with the results of the scan. Please post this log in your next reply.
    Note: The log can also be found on your Desktop entitled SystemLook.txt
     
  13. bogey50

    bogey50 Private E-2

    Attached is the log from the SystemLook scan
     

    Attached Files:

  14. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I am not seeing any more malware, you can post in the software forum regarding any outstanding issues.

    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /uninstall
        • Notes: The space between the combofix" and the /uninstall, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    3. Go back to step 6 of the READ ME and renable your Disk Emulation software with Defogger if you had disabled it.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders
      related to MGtools and some other items from our cleaning procedures.
    9. If you are running Win 7, Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures pointed to by step 7 of the READ ME
        for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     

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