Need Help Please

Discussion in 'Malware Help (A Specialist Will Reply)' started by QueenLady, Jan 21, 2006.

  1. QueenLady

    QueenLady Private E-2

    Here are the HJT files and .txt files that you requested.

    Thanks for you help.
     

    Attached Files:

  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Welcome to MajorGeeks.com!

    Please see the below thread on how to install and run Spy Sweeper and Ewido Anti-Malware. After you ran both programs, attach the logs to your next post along with a fresh HJT log from normal mode.
     
  3. QueenLady

    QueenLady Private E-2

    Here are the new files

    See next post.
     
  4. QueenLady

    QueenLady Private E-2

    here are the files
     

    Attached Files:

  5. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please look in Add or Remove Programs for the following and Uninstall them if found:

    Ewido

    Spy Sweeper


    Now scan with HijackThis and check the boxes for the following entries:
    ( Make sure ALL browser windows are closed when you click FIX )

    O2 - BHO: bitlocker - {01EB5130-FC0C-4d75-B9CE-4801B1B854F5} - C:\WINDOWS\system32\nsuB.dll

    O4 - HKLM\..\Run: [Cleanup] C:\DOCUME~1\Andrew\LOCALS~1\Temp\20061181722_mcappins.exe /v=3 /cleanup
    O4 - HKLM\..\Run: [msci] C:\DOCUME~1\Andrew\LOCALS~1\Temp\20061181714_mcinfo.exe /insfin

    O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
    O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
    O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)
    O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)

    O16 - DPF: {4E7BD74F-2B8D-469E-DEFA-EB76B1D5FA7D} - http://www.reciperewards.com/bundles/reciperewards.cab
    O16 - DPF: {A7EA8AD2-287F-11D3-B120-006008C39542} (CBSTIEPrint Class) - http://offers.e-centives.com/cif/download/bin/actxcab.cab

    Again, make sure ALL browser windows are closed when you click FIX.

    Now, Please boot into Safe Mode, be sure you have the Viewing of Hidden Files & Folders Enabled per the tutorial. Now, navigate to and DELETE the following if they should remain:

    C:\WINDOWS\system32\nsuB.dll

    Next, run CCleaner to clean up cookies and temp files.

    Run full scans with Ad-Aware SE & Spybot S&D and have both programs fix what they find.

    Note: Remember to get all updates before doing the scans.


    Then, as an added precaution, Go to Start > Run and type: cleanmgr and then click OK. Make sure the boxes for these are checked:
    • Temporary Files
    • Temporary Internet Files
    • Recycle Bin
    And Click OK.


    After you complete the above, REBOOT to normal windows and proceed with the rest of this fix...

    Finally, I would like you to flush your System Restore points. Please follow the instructions in the below:


    • Disable and Re-enable System Restore

    • Turn OFF System Restore to flush any bad Restore Points.

    • Then, follow the instructions at the bottom of the linked page to Re-enable the Restore Utility which will create a fresh restore point.

    Reboot to Normal Windows, Scan with HijackThis and attach the new log.
    Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now.
     
  6. QueenLady

    QueenLady Private E-2

    Here's the file
     

    Attached Files:

  7. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Have HJT fix the below entry:

    O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)

    After you complete the above your log will be clean. Are you having any further problems?
     
  8. QueenLady

    QueenLady Private E-2

    I have these 8 lines under my arrow. It looks like a barcode. Thanks. Other than that it's running really well.
     
  9. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    What?

    Can you take a screenshot or something?
     

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