Need Help with Trojan.Win32.Agent.akk

Discussion in 'Malware Help (A Specialist Will Reply)' started by y3scott, Dec 8, 2007.

  1. y3scott

    y3scott Private E-2

    I have been working on getting rid of whatever this is by trying to follow the procedures, but i am not finding any success. So here are the logs requested that i am able to get. Thanks for all the help you guys put into this.

    Scott
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    I guess you did not notice the below sticky at the top of the malware forum pages:

    Trojan.Win32.Agent.akk Removal Procedure

    Run it and then run the C:\MGtools\GetLogs.bat file by double clicking on it. Then attach the new C:\MGlogs.zip file that will be created.
     
  3. y3scott

    y3scott Private E-2

    Wow, yea the one thing i did seem to look over. Thanks, it has stopped the pop up now. Heres the log and if you could tell me of anything else i need to do to finalyze it and secure my computer.

    Thanks,
    Scott
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Your logs are clean but I have a few more things for you to do.

    Disable Spybot's TeaTimer as requested in the READ ME
    • Run Spybot and click Mode
    • Select Advanced Mode.
    • Then click Tools and select Resident.
    • Now in the right window pane, uncheck TeaTimer.
    • Also while this is open, in the left column now select IE Tweaks
    • and then in the right pane make sure all the Miscellaneous locks are unchecked.
    • Now quit Spybot!

    Uninstall the below old versions of software:
    Java(TM) SE Runtime Environment 6

    Make sure you reboot after uninstalling the above!

    After reboot, now install the current version of Sun Java from: Sun Java Runtime Environment

    Now run C:\MGtools\analyse.exe by double clicking on it. This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: (no name) - {02788C74-8A3E-455D-9820-59784297DF96} - (no file)
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

    After clicking Fix, exit HJT.


    Now if you are not having any other malware problems, it is time to do our final steps:
    1. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    2. If we used ComboFix, you can delete the ComboFix.exe file, C:\ComboFix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combofix.txt and C:\ComboFix-quarantined-files.txt logs that was created.
    3. If we user SDFix you can delete all the SDFix related files and folders from your Desktop or whereever you installed it.
    4. If we used SmitFraudFix, you can delete all files and folders related to it now including the c:\rapport.txt log.
    5. If we used VundoFix, you can delete the VundoFix.exe file and the C:\VundoFix Backups folder and C:\vundofix.txt log that was created.
    6. If we had your run FixWareOut, you can delete the Fixwareout.exe file and the C:\fixwareout folder.
    7. If we had you run Avenger, you can delete all files related to Avenger now.
    8. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    9. You can delete the C:\MGtools folder and the C:\MGtools.exe file. You can also delete the C:\MGlogs.zip
    10. If you are running Windows XP or Windows ME, do the below:
      • go back to step 8 of the READ & RUN ME to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    11. After doing the above, you should work thru the below link:
     
  5. y3scott

    y3scott Private E-2

    Thanks again for all the information and work you have done! Everything is working properly and better than before.
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome. Surf safely.
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds