need help

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by twdcjgads, Apr 18, 2009.

  1. twdcjgads

    twdcjgads Private E-2

    ok so I got a major infection in my computer a few days ago, I downloaded malware bytes and it found over 100 trojans, malware etc. So I clicked remove as anyone would. as it was deleting the stuff, all of a sudden, the computer went to a blue screen saying windows detects a probelm, beginning physical dump. It then restarted and went to the regular windows loading page as it would, all of sudden things popup saying tedebutu.dll is not a valid windows image. and another saying tenepopu.dll is not a valid windows image. I looked up those things but unfornately theres no results. So i went into safe mode and am now clueless on what to do next. what is tedebutu.dll, why is it saying its not a valid image?

    heres what ive done so far: I went into msconfig and disabled tedebutu.dll and the other one but it still keeps popping up with that message. I'm running malware again to try to find something. by the way those tedebutu.dll is in the system32 file and what im thinking is malwarebytes thought it was a virus and when I selected remove it might have removed it. I don't know if it was one of the things or not. either way i have no clue what to do next and everytime i restart it goes to the blue screen.
     
    twdcjgads, Apr 18, 2009
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    Please follow the instructions in the READ & RUN ME FIRST link given futher down and attach the requested logs when you finish these instructions.
    • If you have problems where no tools seem to run, please try following the steps given in the below and then continue on no matter what you find. You only need to try the TDSSserv steps if having problems getting scans in the Read & Run Me First.
    • If something does not run, write down the info to explain to us later but keep on going.
    • Do not assume that because one step does not work that they all will not.
    READ & RUN ME FIRST. Malware Removal Guide
    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware, Malwarebytes and Spybot ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
    ​
     
    chaslang, Apr 21, 2009
    #2

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