Need helpemoving trojan virus from PC

Discussion in 'Malware Help (A Specialist Will Reply)' started by pantswithcomputers, Feb 8, 2008.

  1. pantswithcomputers

    pantswithcomputers Private E-2

    I was wondering if someone could help me...

    My son had a warning come up on our AVAST ANTI VIRUS a few days ago saying TROJAN DETECTED and we moved it to the chest.

    But upon loading the PC the next day our broadband has been completely corrupted and won't reinstall (keeps coming up with errors) and I am having to use a slow pay per minute dial up and there's pop ups coming up all the time - it's even taking ages to write this message lol!

    Anyway, I ran AVAST ANTI VIRUS CHECKER and it came up with nothing, then I ran SECURITY TASK MANAGER and it came up with AWTQO.DLL and WVUTQRR.DLL but it wouldn’t let me delete them because I only have the free version. Also in SYSTEM 32 where the files are I can't delete them there either.

    I posted on another forum and someone said I should rename the HIJACK program GOTCHA and then post its log along with a COMBI FIX log but that was a few days ago now.

    I've attached the logs to this message; if anyone is able to help I'd be very grateful :)

    Thanks in advance.
     

    Attached Files:

  2. pantswithcomputers

    pantswithcomputers Private E-2

    Need help getting rid of trojan virus (logs attached)

    I was wondering if someone could help me...

    My AVAST ANTI VIRUS said TROJAN DETECTED and has infected my PC. It's corrupted broadband (I'm having to use a slow pay per minute dial up) and there's pop ups coming up all the time - it's even taking ages to write this message lol!

    I ran AVAST ANTI VIRUS CHECKER and it came up with nothing. Upon reading other threads I have attached HIJACK and COMBI FIX logs.

    If anyone is able to help in getting rid of the virus I'd be very grateful :)

    Thanks in advance.
     

    Attached Files:

  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Re: Need help getting rid of trojan virus (logs attached)

    Welcome to Major Geeks!

    Please remain in one thread for your current malware problems. I merged your two threads back into one. Starting mutiple threads will not get you a faster response. Read the stickies especially this one: Don't Bump! It Only Hurts You!!!

    Please follow the instructions in the below link and attach the requested logs when you finish these instructions. Make sure you only have one antivirus program installed as instructed in the below.

    READ & RUN ME FIRST. Malware Removal Guide
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds