Need Hijackthis! analyzed for video/music production machine acting weird

Discussion in 'Malware Help (A Specialist Will Reply)' started by LinuxMaster9, Sep 15, 2009.

  1. LinuxMaster9

    LinuxMaster9 Private E-2

    Hi, my video/music production machine running Windows 7 RC1 x64 Ultimate is acting weird. It comes up with "out of memory" errors and mouse lag, browser malfunction etc. I have my log from HijackThis!. Please help.
     

    Attached Files:

  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!

    And why would you even begin to think a HijackThis log would help you figure out what is wrong? Also why do you think you are having malware problems at all? Perhaps you are just out of memory. We can check your PC for malware if you with, but you will have to do the below because a HijackThis log is of no use to us or anyone else. Don't forget to skip the parts with ComboFix and RootRepeal as noted because you have an x64 system.

    Please read ALL of this message including the notes before doing anything.

    Please follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide



    and attach the requested logs when you finish these instructions.
    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  3. LinuxMaster9

    LinuxMaster9 Private E-2

    I have 8 Gb or ram Dual channeled. I am not a n00b when it comes to computers. This is what I do for a living so when my mouse suddenly lags or wont move when there is nothing running I think something is taking up too many cpu cycles. I dont have this problem when running Linux.
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    It still does not mean it is malware. You need to give us more than a HijackThis log for us to continue. As stated, it is of no use to us. You need to do what was requested. In addition, it would be most useful if the last scan with MGtools was run exactly when you are experiencing the problem.
     

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