OHPE Pop-up

Discussion in 'Malware Help (A Specialist Will Reply)' started by KC_Duncan, Apr 30, 2006.

  1. KC_Duncan

    KC_Duncan Private E-2

    I have been having problems with a pop-up. It is a System alert: popups warning. I am told I am infected with spyware popup advertisement (OHPE ver.4.12.23). I also had some porn pop-ups, which have ceased since following your directions of things to do before posting. I did not attach a hijakthis log because I am not sure if thats where i am at yet. Pleaze help, kids use this computer and I dont want it to get back to poping up porn.
     
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You must follow all the directions in the READ ME before posting HijackThis logs. This includes attaching the logs from the two online scanners. I'll give you the full procedure below.

    Please follow our standard cleaning procedures which are necessary for us to provide you support. Also there are steps included for installing, running, and posting HijackThis logs as attachments.
    • Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support
    • Make sure you check version numbers and get all updates.
    • Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.
    • After doing ALL of the above you still have a problem make sure you have booted to normal mode and run the steps in the below link to properly use HijackThis and attach a log:
    • When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)
      • Bitdefender
      • Panda Scan
      • HijackThis
    .
     
  3. KC_Duncan

    KC_Duncan Private E-2

    i could not get a bit defender scan. but here is the hijack scan and the activescan.
     

    Attached Files:

  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Okay the first thing you need to do is follow the steps in another of our sticky threads.

    SpywareQuake Removal Procedure

    Then attach the smitfiles.txt log.

    Is your copy of SpywareDoctor a paid version or free trial?

    Is your copy of Ewido a paid version or free trial?

    Are the below start pages something you configured?

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://195.95.218.172/index.php
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://195.95.218.172/index.php
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://195.95.218.172/index.php
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://195.95.218.172/index.php
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://195.95.218.172/index.php
     
  5. KC_Duncan

    KC_Duncan Private E-2

    I ran the spywarequak removal, non of that stuff was on my computer. And after running the smitfile, it did not have a log.

    The Spyware doctor is a trial, as well as the ewido.

    And I am not sure what those IE things are. I configure my home page to MSN.com
     
  6. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I find it unlikely that none of those things existed. Some of them even showed in your Panda log. Also, the smitfiles.txt log should exist. Search you PC for it.

    Uninstall Spyware Doctor and then follow the steps in the below link for getting and Ewido log and attach the log from Ewido (obviously skip the download and install part but make sure you update it):

    Running Ewido Anti-Malware

    After attach your Ewido log, you should uninstall Ewido too.

    Make sure viewing of hidden files is enabled (per the tutorial).

    Please run HijackThis and click on the Open the Misc Tools Section button on the open page. Then select Open process manager on the left-hand side. Look for the following process (or processes) and one at a time kill them by selecting it and then click Kill process. Then click yes.
    C:\WINDOWS\System32\dcomcfg.exe
    C:\WINDOWS\System32\atmclk.exe

    After killing all the above processes, click Back.
    Then please click Scan and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://195.95.218.172/index.php
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://195.95.218.172/index.php
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://195.95.218.172/index.php
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = http://195.95.218.172/index.php
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = http://195.95.218.172/index.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Comcast
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = :0
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    R3 - URLSearchHook: (no name) - {148FC780-749E-CC1D-2DC0-DB06038426F2} - newbreed.dll (file missing)
    R3 - URLSearchHook: (no name) - {24D904D9-C9C9-0D6F-95A1-9BFF0F6EADBF} - TemplateDongle.dll (file missing)
    O2 - BHO: Nothing - {b0398eca-0bcd-4645-8261-5e9dc70248d0} - C:\WINDOWS\System32\hp8BB5.tmp
    O4 - HKLM\..\Run: [NSYSCPLSTR] StartCpl.exe
    O4 - HKLM\..\Run: [keybdll] sbin.exe
    O4 - HKLM\..\Run: [startman] borlandg.exe
    O4 - HKLM\..\Run: [scanSYS] ms-its.exe
    O4 - HKLM\..\Run: [dflnl.exe] C:\WINDOWS\System32\dflnl.exe
    O4 - HKCU\..\Run: [prcmon] corrida.exe
    O4 - HKCU\..\Run: [ABCXYZ] sound64.exe
    O4 - HKCU\..\Run: [JAguAr] RtlFindVal.exe
    O4 - HKCU\..\Run: [StartCpl] FLKPT.exe
    O4 - HKCU\..\Run: [ftbar] stuffmon.exe
    O4 - HKCU\..\Run: [___] startman.exe
    O9 - Extra button: ComcastHSI - {669B269B-0D4E-41FB-A3D8-FD67CA94F646} - http://www.comcast.net/ (file missing)
    O9 - Extra button: Support - {8828075D-D097-4055-AA02-2DBFA9D85E8A} - http://www.comcastsupport.com/ (file missing)
    O9 - Extra button: Help - {97809617-3937-4F84-B335-9BB05EF1A8D4} - http://online.comcast.net/help/ (file missing)

    After clicking Fix, exit HJT.
    Boot into safe mode and use Windows Explorer to delete
    :
    C:\Documents and Settings\Owner\Start Menu\Programs\10minsite
    C:\Documents and Settings\Owner\Local Settings\Temp\nsa14.tmp
    c:\windows\system32\1024 <--- the whole folder
    C:\WINDOWS\System32\dcomcfg.exe
    C:\WINDOWS\System32\atmclk.exe
    C:\WINDOWS\System32\hp8BB5.tmp
    c:\windows\system32\ld8A00.tmp
    c:\windows\system32\msexnpfi.exe
    c:\windows\system32\op32mp.log
    c:\windows\system32\ot.ico
    c:\windows\system32\sdkis32.exe
    c:\windows\system32\StartCpl.exe
    c:\windows\system32\sbin.exe
    c:\windows\system32\borlandg.exe
    c:\windows\system32\ms-its.exe
    C:\WINDOWS\System32\dflnl.exe
    c:\windows\system32\corrida.exe
    c:\windows\system32\sound64.exe
    c:\windows\system32\RtlFindVal.exe
    c:\windows\system32\FLKPT.exe
    c:\windows\system32\stuffmon.exe
    c:\windows\system32\startman.exe
    C:\WINDOWS\inf\satmat.inf
    C:\WINDOWS\system32\desktoptraffic.exe
    C:\WINDOWS\system32\ssm.exe
    c:\windows\help\SPAlert.chm
    c:\windows\deskbar.ini
    c:\windows\uniq
    c:\windows\warnhp.html
    C:\Program Files\Uninstall My Search Bar.dll

    Additional step to delete files in the Downloaded Program Files folder:
    - Click Start, Run, and enter cmd in the box and click OK. This opens a command prompt windows.
    - Enter the following command lines each followed by the enter key
    cd C:\WINDOWS\Downloaded Program Files\
    attrib -r -h -s dwnldr.dll
    del dwnldr.dll
    cd CONFLICT.1
    attrib -r -h -s *.*
    del HDPlugin1019.inf
    del webdlg32.inf
    cd ..
    cd CONFLICT.2
    attrib -r -h -s *.*
    del HDPlugin1019.inf
    cd ..
    cd CONFLICT.3
    attrib -r -h -s *.*
    del HDPlugin1019.inf
    exit

    If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. If it is, uncheck it and try again. Other wise open Task Manager and kill the process if running then delete the file.

    Now if running Win XP goto c:\windows\Prefetch and delete all files in this folder.
    Now run Ccleaner (installed while running the READ ME FIRST)
    .

    Now we need to Reset Web Settings:
    1. If you have an Internet Explorer icon on your Desktop, goto step 2. If not, skip to step 3.
    2. Now right click on your desktop Internet Explorer icon and select Properties. Then click the Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK. Then skip step 3.
    3. If you do not have an Internet Explorer icon on your Desktop, click Start, Control Panel (for some systems it may be Start, Settings, Control Panel), Internet Options, Programs tab and then click "Reset Web Settings". Now go back to the General tab and set your home page address to something useful like www.majorgeeks.com. Click Apply. Click Delete Cookies, Click Delete Files and select Delete all Offline content too, Click OK. When it finishes Click OK.
    Now reboot in normal mode and post a new HJT log.

    Make sure you tell me how things are working now.

    Reminder Note: Once we have determined you are malware free you will need to disable System Restore, reboot, and re-enable system restore per step 1 of the READ & RUN ME. This only applies to if using WinXP or WinMe.
     
    Last edited: May 2, 2006
  7. KC_Duncan

    KC_Duncan Private E-2

    I did find the smitlog, but still did not find those spyquake items.

    I followed all the instruction you gave me, but there were a few items i could not find to delete:

    C:\WINDOWS\System32\hp8BB5.tmp
    c:\windows\system32\ld8A00.tmp
    c:\windows\system32\ot.ico
    c:\windows\system32\sdkis32.exe
    c:\windows\system32\StartCpl.exe
    c:\windows\system32\sbin.exe
    c:\windows\system32\borlandg.exe
    c:\windows\system32\ms-its.exe
    C:\WINDOWS\System32\dflnl.exe
    c:\windows\system32\corrida.exe
    c:\windows\system32\sound64.exe
    c:\windows\system32\RtlFindVal.exe
    c:\windows\system32\FLKPT.exe
    c:\windows\system32\stuffmon.exe
    c:\windows\system32\startman.exe

    Everything else was completed. I have not had a pop up, yet, but I also cannot set my homepage in either my IE or my Avant Browser. Each time I put it to msn.com it bounce it back to about blank.

    Also, my desktop screen is white. I tried to right click on it to bring up my display properties and it did not come up. I went to my control panel to displays, and changed the background, and hit OK, and its still white.
     

    Attached Files:

  8. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Shutdown MS Antispyware and uninstall Ewido! Then do the below!

    Run this again: SpywareQuake Removal Procedure make sure you re-download SmitRem.exe because it does change fairly often.

    While in safe mode doing the SpywareQuake procedure, also delete the below. They do exist. They are showing in your current HJT log.
    C:\WINDOWS\System32\1024\ldEAE3.tmp <--- in fact completely delete this 1024 folder
    C:\WINDOWS\System32\dcomcfg.exe
    C:\WINDOWS\TEMP\loiejpmd.exe <--- in fact delete all files in this temp folder

    Then reboot into normal mode and run only step # 8 from this: SpySheriff (aka SpywareNo) Removal

    Now attach the new smitfiles.txt log and then a new HJT log.
     
  9. KC_Duncan

    KC_Duncan Private E-2

    I found those files, not sure why I coulndt see them before, but they are now gone, I hope, lol. Everything appears to running smooth. My homepage is coming up. I noticed that there was a grey bar at the top of the white desktop, I clicked on it and it was my display properties. I dont know why it took over my screen and left my icons up. But I closed it and my wallpaper was in full view.

    Here are the logs.
     

    Attached Files:

  10. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    We just have a couple more minor things to fix. One is a left over from have Symantec installed at one time. You still have a service from it running. And another is left over from your SpywareQuake infection.


    Click on Start, then Run ... type services.msc into the box that opens up, and press 'OK'. On the page that opens, scroll down to SymWMI Service ... then right click the entry, select 'Properties' and press 'Stop Service'. When it shows that it is stopped, next please set the 'Start-up Type' to 'Disabled'. Press 'OK' until you get back to Windows.

    Next, run HJT, but instead of scanning, click on the "None of the above, just start the program" button at the bottom of the choices. At the lower right, click on the 'Config" button, and then the Misc tools' button ... select 'Delete an NT Service" ... copy/paste the following into the box that opens, and press "OK":

    SymWSC

    If you receive any error messages just ignore them and continue.

    Now exit HJT but do not reboot when it tells you it needs to. We will do that further down after running HJT again to fix some other items.


    Run HijackThis and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

    O2 - BHO: Nothing - {b0398eca-0bcd-4645-8261-5e9dc70248d0} - C:\WINDOWS\System32\hpEBFC.tmp (file missing)
    After clicking Fix, exit HJT.:


    After that you should be all clean!

    If you are not having any other malware problems, it is time to go back to step 1 of the READ & RUN ME to Disable System Restore which will flush your Restore Points. Then reboot and enable System Restore to create a new clean Restore Point.

    After that, you should work thru the below link:

    How to Protect yourself from malware!
     
  11. KC_Duncan

    KC_Duncan Private E-2

    Chas,

    Once again thanx for your help, you guys are the best.
     
  12. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    You're welcome!

    Make sure you complete the How to protect thread steps and surf safely!
     

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