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Our systems have detected unusual traffic from your computer network, malware

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by LotarH, Jul 19, 2012.

  1. LotarH

    LotarH Private E-2

    Google did not allow to connect, sent this message "Our systems have detected unusual traffic from your computer network" Desktop computer
    suggested two problems - Captcha" or Malware. No sign of Captcha!
    Have MS security essentials installed and up to date, All windows up to date.

    Ran Malwarebytes(nothing), HiJack this, Spy bot
    [B]Spy-bot found usual cookies , Also found W3i.IQ5.Fraud !!!, Cleaned both!!![/B]

    Then reran MS security, Malwarebytes, SpyBot, and Adaware! Nothing showed up!
    Google problem is still there ( I am sending this note from my Laptop)

    Also ran these in in SAFE mode. ( Note would not go into safe mode with F8)

    Had to go in via msconfig.

    No Problems showed up in any of the runs. Then I reran Hijack this.

    I have attached the HiJack LOG FILE. this is from the last run after I cleaned W3..Fraud virus.
    I do not know how to interpret the log file.


    Attached Files:

    Last edited: Jul 19, 2012
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Welcome to Major Geeks!
    Of less than zero use to us. ;) I know the Google link you found when searching your problem told you to use HijackThis, but they have no idea what they are talking about. HijackThis outlived its real usefulness years ago.

    Please read ALL of this message including the notes before doing anything.

    Please follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide

    and attach the requested logs when you finish these instructions.
    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
    Last edited: Jul 24, 2012

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