ox.jisearch.me

Before we continue I would like for you to use MSConfig to put this machine back into normal start up mode.

Uninstall the below programs:

• Ask Toolbar
• Updater
• Web Protect for Windows

http://img805.imageshack.us/img805/9659/rktigzy.gif Fix items using RogueKiller.

Double-click RogueKiller.exe to run. (Vista/7/8 right-click and select Run as Administrator)
When it opens, press the Scan button
Now click the Registry tab and locate these 3 detections:

• [RUN][SUSP PATH] HKCU\[...]\Run : Updater (C:\ProgramData\Updater\updater.exe [7]) -> FOUND
• [RUN][SUSP PATH] HKLM\[...]\Run : Updater (C:\ProgramData\Updater\Updater.exe [7]) -> FOUND
• [RUN][SUSP PATH] HKUS\S-1-5-21-1432576016-3336662556-2931470029-1000\[...]\Run : Updater (C:\ProgramData\Updater\updater.exe [7]) -> FOUND

Place a checkmark next to each of these items, leave the others unchecked.
Now press the Delete button.

...and the same for items on the Drivers tab (Or file/folder)

• [Inline] IAT @iexplore.exe (RegQueryValueExW) : ADVAPI32.dll -> HOOKED (C:\PROGRA~1\SearchProtect\SearchProtect\bin\SPVC32.dll @ 0x5A6DCD90)
• [Inline] IAT @iexplore.exe (RegOpenKeyExW) : ADVAPI32.dll -> HOOKED (C:\PROGRA~1\SearchProtect\SearchProtect\bin\SPVC32.dll @ 0x5A6DCCD0)
• [Inline] EAT @iexplore.exe (RegOpenKeyExW) : ADVAPI32.dll -> HOOKED (C:\PROGRA~1\SearchProtect\SearchProtect\bin\SPVC32.dll @ 0x5A6DCCD0)
• [Inline] EAT @iexplore.exe (RegQueryValueExW) : ADVAPI32.dll -> HOOKED (C:\PROGRA~1\SearchProtect\SearchProtect\bin\SPVC32.dll @ 0x5A6DCD90)
• [Inline] EAT @iexplore.exe (RegSetValueExW) : ADVAPI32.dll -> HOOKED (C:\PROGRA~1\SearchProtect\SearchProtect\bin\SPVC32.dll @ 0x5A6EAAC0)
• [Inline] EAT @iexplore.exe (RegisterClassExW) : USER32.dll -> HOOKED (C:\PROGRA~1\SearchProtect\SearchProtect\bin\SPVC32.dll @ 0x5A6DF4F0)
• [Inline] EAT @iexplore.exe (RegisterClassW) : USER32.dll -> HOOKED (C:\PROGRA~1\SearchProtect\SearchProtect\bin\SPVC32.dll @ 0x5A6DF5A0)
• [Inline] EAT @iexplore.exe (IELaunchManageAddOnsUI) : IEFRAME.dll -> HOOKED (C:\PROGRA~1\SearchProtect\SearchProtect\bin\SPVC32.dll @ 0x5A6E9BC0)
• [Inline] IAT @iexplore.exe (RegQueryValueExW) : ADVAPI32.dll -> HOOKED (C:\PROGRA~1\SearchProtect\SearchProtect\bin\SPVC32.dll @ 0x5A6DCD90)
• [Inline] IAT @iexplore.exe (RegOpenKeyExW) : ADVAPI32.dll -> HOOKED (C:\PROGRA~1\SearchProtect\SearchProtect\bin\SPVC32.dll @ 0x5A6DCCD0)
• [Inline] EAT @iexplore.exe (RegOpenKeyExW) : ADVAPI32.dll -> HOOKED (C:\PROGRA~1\SearchProtect\SearchProtect\bin\SPVC32.dll @ 0x5A6DCCD0)
• [Inline] EAT @iexplore.exe (RegQueryValueExW) : ADVAPI32.dll -> HOOKED (C:\PROGRA~1\SearchProtect\SearchProtect\bin\SPVC32.dll @ 0x5A6DCD90)
• [Inline] EAT @iexplore.exe (RegSetValueExW) : ADVAPI32.dll -> HOOKED (C:\PROGRA~1\SearchProtect\SearchProtect\bin\SPVC32.dll @ 0x5A6EAAC0)
• [Inline] EAT @iexplore.exe (RegisterClassExW) : USER32.dll -> HOOKED (C:\PROGRA~1\SearchProtect\SearchProtect\bin\SPVC32.dll @ 0x5A6DF4F0)
• [Inline] EAT @iexplore.exe (RegisterClassW) : USER32.dll -> HOOKED (C:\PROGRA~1\SearchProtect\SearchProtect\bin\SPVC32.dll @ 0x5A6DF5A0)
• [Inline] EAT @iexplore.exe (IELaunchManageAddOnsUI) : IEFRAME.dll -> HOOKED (C:\PROGRA~1\SearchProtect\SearchProtect\bin\SPVC32.dll @ 0x5A6E9BC0)
• [Inline] IAT @iexplore.exe (RegQueryValueExW) : ADVAPI32.dll -> HOOKED (C:\PROGRA~1\SearchProtect\SearchProtect\bin\SPVC32.dll @ 0x5A6DCD90)
• [Inline] IAT @iexplore.exe (RegOpenKeyExW) : ADVAPI32.dll -> HOOKED (C:\PROGRA~1\SearchProtect\SearchProtect\bin\SPVC32.dll @ 0x5A6DCCD0)
• [Inline] EAT @iexplore.exe (RegOpenKeyExW) : ADVAPI32.dll -> HOOKED (C:\PROGRA~1\SearchProtect\SearchProtect\bin\SPVC32.dll @ 0x5A6DCCD0)
• [Inline] EAT @iexplore.exe (RegQueryValueExW) : ADVAPI32.dll -> HOOKED (C:\PROGRA~1\SearchProtect\SearchProtect\bin\SPVC32.dll @ 0x5A6DCD90)
• [Inline] EAT @iexplore.exe (RegSetValueExW) : ADVAPI32.dll -> HOOKED (C:\PROGRA~1\SearchProtect\SearchProtect\bin\SPVC32.dll @ 0x5A6EAAC0)
• [Inline] EAT @iexplore.exe (RegisterClassExW) : USER32.dll -> HOOKED (C:\PROGRA~1\SearchProtect\SearchProtect\bin\SPVC32.dll @ 0x5A6DF4F0)
• [Inline] EAT @iexplore.exe (RegisterClassW) : USER32.dll -> HOOKED (C:\PROGRA~1\SearchProtect\SearchProtect\bin\SPVC32.dll @ 0x5A6DF5A0)
• [Inline] EAT @iexplore.exe (IELaunchManageAddOnsUI) : IEFRAME.dll -> HOOKED (C:\PROGRA~1\SearchProtect\SearchProtect\bin\SPVC32.dll @ 0x5A6E9BC0)

When it is finished, there will be a log on your desktop called: RKreport[2].txt
Attach RKreport[2].txt to your next message. (How to attach)
Reboot the machine.




Re run Hitman Pro and have it delete Potential Unwanted Programs.


Please disable all anti-virus and anti-spyware programs while we do the following (re-enable when you are finished):

Run C:\MGtools\analyse.exe by double clicking on it (Note: if using Vista, don't double click, use right click and select Run As Administrator). This is really HijackThis (select Do a system scan only) and select the following lines but DO NOT CLICK FIX until you exit all browser sessions including the one you are reading in right now:

• R3 - URLSearchHook: UrlSearchHook Class - {00000000-6E41-4FD3-8538-502F5495E5FC} - C:\Program Files\Ask.com\GenericAskToolbar.dll
• O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
• O2 - BHO: Ask Toolbar BHO - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
• O3 - Toolbar: Ask Toolbar - {D4027C7F-154A-4066-A1AD-4243D8127440} - C:\Program Files\Ask.com\GenericAskToolbar.dll
• O4 - HKLM\..\Run: [ApnUpdater] "C:\Program Files\Ask.com\Updater\Updater.exe"
• O23 - Service: PCProtect - Objectify Media Inc - C:\Program Files\Web Protect\PCProtect.exe
• O23 - Service: Protect Monitor (ProtectMonitor) - Unknown owner - C:\monitorsvc.exe

After clicking Fix exit HJT.




Now download LSP - Fix

Run LSP-Fix.

Check the Box labeled "I know what I'm doing" and then click on the pcprotect.dll file (in the “Keep” section) to select it.

Then, Select the >> button to move pcprotect.dll into the Remove section.

Now, click the Finish Button. When the Repair Summary box appears, click OK.

If it is already in the Remove section, just click Finish.



Download and run OTM.

Download OTM by Old Timer and save it to your Desktop.

• Right-click OTM.exe And select " Run as administrator " to run it.
• Paste the following code under the http://farm3.static.flickr.com/2455/4173556815_a721a91733_o.png area. Do not include the word Code.

Code:

:Files
C:\Users\Nanette\AppData\Roaming\Microsoft\Windows\Templates\3fab6f59
C:\Program Files\Web Protect
C:\Program Files\Ask.com
C:\monitorsvc.exe
C:\PROGRA~1\SearchProtect
C:\ProgramData\SPL19F2.tmp
C:\ProgramData\SPL933.tmp
C:\ProgramData\SPLC7E1.tmp
C:\ProgramData\Updater
C:\ProgramData\Websteroids
C:\Windows\System32\PCProtect.dll
C:\Windows\System32\PCProtect.ini
C:\Windows\System32\PCProtectOff.ini
C:\Windows\System32\SearchProtect
C:\Windows\System32\drivers\pcwatch.sys

:Reg
[-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{014DB5FA-EAFB-4592-A95B-F44D3EE87FA9}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{12CF3911-08B1-434B-81A9-1117B0D9E342}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{AFBCB7E0-F91A-4951-9F31-58FEE57A25C4}]

:Commands
[emptytemp]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar) and choose Paste.
• Push the large http://farm3.static.flickr.com/2782/4174320048_f01c448b32_o.png button.
• OTM may ask to reboot the machine. Please do so if asked.
• Copy everything in the Results window (under the green bar), and paste it in your next reply.

NOTE: If you are unable to copy/paste from this window (as will be the case if the machine was rebooted), open Notepad (Start->All Programs->Accessories->Notepad), click File->Open, in the File Name box enter *.log and press the Enter key, navigate to the C:\_OTM\MovedFiles folder, and open the newest .log file present, and attach the contents of that document back here in your next post.



Give Ccleaner a run. Not the reg scanner, just the cleaner itself to be rid of a chunk of temp files.


http://imageshack.us/a/img841/7292/thisisujrt.gif Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it. (Right click and run as admin if using Vista, Windows7 or Win8) Then attach the new C:\MGlogs.zip file that will be created by running this.

Let me know of any problems you may have encountered with the above instructions and also let me know how things are running now!

 

Everything in the last RK log you attached looks just fine, so continue on with the other instructions please.

 

Topic for the software forum. Non malware related. Something to do with itunes I believe.

Again, you can ask about this in the software forum.

It would be the best thing to try.

Do this:

Now Copy the bold text below to notepad. Save it as fixME.reg to your desktop. Be sure the "Save as" type is set to "all files" Once you have saved it double click it and allow it to merge with the registry.

Make sure that you tell me if you receive a success message about adding the above
to the registry. If you do not get a success message, it definitely did not work.


Delete this:
C:\Users\Nanette\AppData\Roaming\f6080abf

Let me know how you get on.