pc is so slow and nothing seems to be fixing it....

Discussion in 'Malware Help (A Specialist Will Reply)' started by jamesonc, Oct 6, 2009.

  1. jamesonc

    jamesonc Private E-2

    I will start off by saying i did download a torrent of windows 7rc. all my files were saved on partition D. after a few days of using it i reinstalled my acer aspire m5100 factory default disc to get vista back. things were going fine. i used this time to go through files and trash some. move the rest back into documents, photos, folders, etc. cleaned it up. went through all the updates. security updates, sp1, sp2. and then thats when it happened. it seems ever since service pack 2 was installed my decent enough computer has taken a dump. slow on starting up. of course right now as im typing this, everything seems okay. but it wont be for long. i don't like waiting 2 minutes for another tab to open in firefox. i don't like when i click Ctrl+Alt+Del and nothing happens for way too long. nothing too major is being ran on the pc either. i attached a list of every peace of software installed, SpybotSD.BHO report, and a SpybotSD.System startup report.

    running scans in any of the virus software i have shows nothing ever. only one that did was windows new Microsoft Security Essentials. when running it in a full scan it came up with a trojan. don't have an actual retail of vista dvd. i had the pleasure of burning my own acer system default discs. which don't seem to provide much windows vista repair/recovery etc. no restore points either even though i have it set to create them. and i had created a couple manually too. could programs such as ccleaner or advanced systemcare be clearing all those. i wrote too much. sorry.
     

    Attached Files:

    jamesonc, Oct 6, 2009
    #1
  2. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    I'm not sure that malware is your problem, it may just be what you did with these installs. The below will give us the info we need to determine if malware is causing problems.


    Please read ALL of this message including the notes before doing anything.

    Please follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.
    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:
    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
    ​
     
    chaslang, Oct 10, 2009
    #2

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