PC laptop slow and ridden with malwares!

Discussion in 'Malware Help (A Specialist Will Reply)' started by tech9, Aug 29, 2009.

  1. tech9

    tech9 Private E-2

    Hi all,

    My HP laptop is really really slow. I came on these forums a while ago and got some good help back then. But after 3-4 months my laptop's screen died and i decided to get me a macbook :)

    Anyway, i decided to use my pc laptop last week and found it to be really slow and nearly unusable.
    Here are the specs:

    HP pavilion
    WIndows XP Professional
    Version 2002, Service Pack 3
    AMD Athlon 64 bit processor, 3200+ 498 MHz,
    512 MB RAM
    It has AVG 8.5 on it. VirusScan On-Access Scan and it detected Generic.dx as trojans which were deleted by it.
    Also AVG dectected analogue.vista.clock\NFOReader.exe file.

    In general following problems occur:
    1) Takes around 8-9 mins to start.
    2) Takes time to start and close any folder and applications ( around 2-3 mins)
    3) Takes firefox 2-3 mins to start.

    Any kind of help is highly appreciated. Thanks.
     
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Welcome to Major Geeks!

    Please read ALL of this message including the notes before doing anything.

    Pleases follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.
    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     

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