Please help my Firefox keeps getting redirected

Discussion in 'Malware Help - MG (A Specialist Will Reply)' started by frspro, Jun 8, 2011.

  1. frspro

    frspro Private E-2

    When I click on any random link on any legit website or make a Google search I keep getting redirected to sites like askthecrew.net find-quick-results.com, billparsons.com, clickbattery.org, stopzilla.com etc... Earlier I did remove some malware using Malwarebytes, the malware that got into my system disabled task manager(fixed that from regedit), made all my desktop items and files in my hard drive invisible(fixed that). Now the only problem I am having is browser redirect, I would really appreciate if somebody could take a look at my HijackThis log files.

    Kristi
     
  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I want you to run TDSSKiller so refer to the below for how to do so.

    TDSSkiller - How to run

    Then continue on with the below procedures.


    Please read ALL of this message including the notes before doing anything.

    Please follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.
    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:

    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:
    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:
    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     
  3. frspro

    frspro Private E-2

    TdsKiller does not run, I tried both the exe and zip on the desktop neither will run, my machine is a 32bit machine.
     
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Does it get to 80% and then give up? Does it not even attempt to run? What Operating system ate you using?

    Continue on with my other instructions and attach the requested logs. :)
     

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