Please Help Remove Trojans

Fortknox1977 · May 1, 2012

Hi there I have the free AVG and it keeps finding trojan horse crypt.AQLW
& IDP.Trojan.1c8d1a13 I have search high and wide how to remove these but can not do it I have tried downloading trojan guarder and it can not remove them either. Please help me to remove these trojans.

Mario

Fortknox1977 · May 1, 2012

I get this after using MBAM
Malwarebytes Anti-Malware 1.61.0.1400
www.malwarebytes.org

Database version: v2012.05.01.09

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Mario :: MARIO-A2DE6D1C6 [administrator]

5/1/2012 12:30:20 PM
mbam-log-2012-05-01 (12-30-20).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 231768
Time elapsed: 4 minute(s), 50 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

& got this after using aswMBR v0.9.9.1665

aswMBR version 0.9.9.1665 Copyright(c) 2011 AVAST Software
Run date: 2012-05-01 12:24:41
-----------------------------
12:24:41.093 OS Version: Windows 5.1.2600 Service Pack 3
12:24:41.093 Number of processors: 2 586 0x4303
12:24:41.109 ComputerName: MARIO-A2DE6D1C6 UserName: Mario
12:24:42.593 Initialize success
12:24:51.796 AVAST engine defs: 12050100
12:37:27.656 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Scsi\nvgts1Port2Path0Target0Lun0
12:37:27.656 Disk 0 Vendor: ST350063 3.CH Size: 476940MB BusType: 3
12:37:27.656 Disk 0 MBR read successfully
12:37:27.656 Disk 0 MBR scan
12:37:27.703 Disk 0 Windows XP default MBR code
12:37:27.703 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 476929 MB offset 63
12:37:27.703 Disk 0 scanning sectors +976752000
12:37:27.781 Disk 0 scanning C:\WINDOWS\system32\drivers
12:37:35.234 Service scanning
12:37:46.093 Modules scanning
12:37:49.312 Disk 0 trace - called modules:
12:37:49.328 ntkrnlpa.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll SCSIPORT.SYS nvgts.sys
12:37:49.328 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8a903030]
12:37:49.328 3 CLASSPNP.SYS[b8108fd7] -> nt!IofCallDriver -> \Device\0000006e[0x8a8dc9e8]
12:37:49.328 5 ACPI.sys[b7f7f620] -> nt!IofCallDriver -> \Device\Scsi\nvgts1Port2Path0Target0Lun0[0x8a96b030]
12:37:50.359 AVAST engine scan C:\WINDOWS
12:37:55.203 AVAST engine scan C:\WINDOWS\system32
12:40:25.187 AVAST engine scan C:\WINDOWS\system32\drivers
12:40:49.781 AVAST engine scan C:\Documents and Settings\Mario
12:42:37.531 AVAST engine scan C:\Documents and Settings\All Users
12:43:21.343 Scan finished successfully
12:45:15.546 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Mario\Desktop\MBR.dat"
12:45:15.546 The log file has been saved successfully to "C:\Documents and Settings\Mario\Desktop\aswMBR.txt"

chaslang · May 3, 2012

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Please follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide

and attach the requested logs when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****

Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.

If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.

To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:

Don't Bump! It Only Hurts You!!!

Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.

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Please Help Remove Trojans

Fortknox1977 Private E-2

Fortknox1977 Private E-2

chaslang MajorGeeks Admin - Master Malware Expert Staff Member