please help urgent!!!

Discussion in 'Malware Help (A Specialist Will Reply)' started by lowie57, Mar 7, 2006.

  1. lowie57

    lowie57 Private First Class

    i was just cruisin the net about 2 minutes ago and then pop ups showed up and in the bottom right hand corner it keeps flashing that windows found a virus and it is goin to install the best spyware removal tool, and now i have SpyFalcon 2.0 on my pc, it wants me to pay for it and i dont know how to get rid of it!
     
  2. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    http://www.majorgeeks.com/images/grenade.gif Run ALL the steps in this Sticky thread READ & RUN ME FIRST Before Asking for Support

    http://www.majorgeeks.com/images/grenade.gifAlso, follow this sticky SpyFalcon Removal Procedure

    • Make sure you check version numbers and get all updates.
    http://www.majorgeeks.com/images/grenade.gif Very Important: Make sure you tell us the results from running the tutorial...was anything found? Were you unable to complete any of the scans?...Were you unable to download any of the tools?...Did you do the on-line scans as suggested? etc.

    http://www.majorgeeks.com/images/grenade.gifAfter doing ALL of the above and you still have a problem, make sure you have booted to normal mode and run the steps in the below thread to properly use HijackThis and attach the log:

    http://www.majorgeeks.com/images/grenade.gif Downloading, Installing, and Running HijackThis


    http://www.majorgeeks.com/images/grenade.gif When you return to make your next post, make sure you attach the following logs and that you have run these scans in the following order too (these scans are covered in steps 6 & 7 of the READ & RUN ME sticky)
    • Bitdefender
    • Panda Scan
    • HijackThis
    • smitRem Log
     
  3. lowie57

    lowie57 Private First Class

    here is my hijack this log, i got rid of spyfalcon but it has come back again!
    what do i do?
     

    Attached Files:

  4. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Please read my post very carefully.

    You need to pick one AV and uninstall PC-cillin 2002 or Norton because running more than one will cause conflicts.

    First, look in Add/Remove Programs for the following programs and uninstall if found:

    Spy Falcon

    MessengerPlus! 3

    winupdates


    After you complete the above, run the online scans listed in the READ ME and attach those to your next post.
     
  5. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    Once you have completed the online scans procede with this post!

    Please see the below thread on how to install and run Ewido Anti-Malware.
     
  6. lowie57

    lowie57 Private First Class

    omg this is crazy.. there online scans take forever!
    would it be easier to reinstall windows?
     
  7. lowie57

    lowie57 Private First Class

    BTW it seemed to happen after i ran MSN Messenger Beta. v8.0
    could this be what caused this problem?
     
  8. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    No, these steps are required for us to provide assistance. They are for your benefit so it's worth the time.
     
  9. bjgarrick

    bjgarrick MajorGeeks Admin - Malware Expert

    I doubt it, however BETA products do have many bugs but I don't think this particular problem came from this.
     

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