Pop-up error message when starting laptop

Discussion in 'Software' started by Badgeroonie, Feb 2, 2011.

  1. Badgeroonie

    Badgeroonie Private E-2

    I get the following pop-up error message every time I start my laptop. I have run CCleaner and the problem persists. Any ideas how I can remove it?

    "The program can't start because rtl70.bpl is missing from your computer. Try reinstalling the program to fix this problem."
     
    Badgeroonie, Feb 2, 2011
    #1
  2. gman863

    gman863 MajorGeek

    What version of Windows are you using? Do you have either a restore partition on the hard drive and/or a Windows restore DVD that came with the PC?

    Please post. Thanks.
     
    gman863, Feb 2, 2011
    #2
  3. abekl

    abekl First Sergeant

    abekl, Feb 3, 2011
    #3
  4. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    plodr, Feb 3, 2011
    #4
  5. Badgeroonie

    Badgeroonie Private E-2

    Windows 7 Home Edition.
    I'm not aware of a restore DVD - it's my wife's laptop.
    How do i find out if there's a restore partition?
     
    Badgeroonie, Feb 23, 2011
    #5
  6. Badgeroonie

    Badgeroonie Private E-2

    I cannot find any of hese when I do a search and I don't believe I have ever had them installed previously.
     
    Badgeroonie, Apr 2, 2011
    #6
  7. Badgeroonie

    Badgeroonie Private E-2

    Run a search fo .bpl files, and there aren't any.
     
    Badgeroonie, Apr 2, 2011
    #7
  8. Badgeroonie

    Badgeroonie Private E-2

    I also ran this as suggested in the other thread and got the following result:

    Volume in drive C has no label.
    Volume Serial Number is 26AE-3C71

    Directory of c:\Windows\SysWOW64

    07/11/2009 05:31 1,381,376 vcl70.bpl
    07/11/2009 05:31 64,512 vclsmp70.bpl
    07/11/2009 05:31 215,040 vclx70.bpl
    3 File(s) 1,660,928 bytes
     
    Badgeroonie, Apr 2, 2011
    #8
  9. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    The rtl70.bpl can be downloaded from here http://www.down-dll.com/index.php?letter=r
    Careful: After you download it, please scan it with your av and malware program to be sure it is clean.
    Then place it into the C:\Windows\SysWOW64 directory
    I wasn't sure what that was but from doing a bit of digging, it appears that this is "Windows on 64-bit Windows", and it contains all the 32-bit binary files required for compatibility, which run on top of the 64 bit Windows.

    Apparently some security software might use that file too.
     
    plodr, Apr 2, 2011
    #9
  10. Badgeroonie

    Badgeroonie Private E-2

    I've been to that website and followed the instructions to download the file, but nothing seems to happen.
     
    Badgeroonie, Apr 5, 2011
    #10
  11. plodr

    plodr MajorGeek Super Extraordinaire Moderator Staff Member

    Windows 7 requires you to do things as an administrator, I suspect downloading and installing a dll might be one of those things. I don't run Windows 7 so I can't test it out.

    You have two choices: a) get someone else to download it for you and put it on a USB stick b) search for the missing dll from another site and see if you can download it.
     
    plodr, Apr 5, 2011
    #11

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