Possible infection

Discussion in 'Malware Help (A Specialist Will Reply)' started by Bladesofhalo, Oct 23, 2010.

  1. Bladesofhalo

    Bladesofhalo MajorGeek

    A friend gave me her laptop and told me it was acting sluggish and weird. Suspecting some sort of malware infection, I ran the scans as required.

    MBAM ran successfully and log is attached.
    SuperAntispyware ran successfully and nothing was found. However, when I click on View Log, nothing pops up. It will not let me view the log.
    Rootrepeal ran successfully and log is attached.
    Combofix and MGtools did not run successfully due to an error popping up (same error for both). Screenshot of error is attached.,
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Did you try running them in safe mode and/or renaming them?
     
  3. Bladesofhalo

    Bladesofhalo MajorGeek

    Running combo and mgtools in safe mode? no, but ill attempt that right now and get back to you.
     
  4. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    If that does not work, rename ComboFix to svchost.exe and then try to run it. Attach the log if it works. if it does not work, then rename MGtools.exe to svchost.exe and see if it will run (obviously the renamed ComboFix.exe and MGtools.exe cannot be in the same folder ;) ).
     
  5. Bladesofhalo

    Bladesofhalo MajorGeek

    Running the programs in safe mode did not work.
    Renaming them to svchost.exe did not work either.
     
  6. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Let's see if you can do an online scan and then be able to run them:

    eSet Online Scan.
     
  7. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Do you have other user accounts on this PC?
     
  8. Bladesofhalo

    Bladesofhalo MajorGeek

    No. this is the only account on here.
     
  9. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Have you tried running the eSet online scan?
     
  10. Bladesofhalo

    Bladesofhalo MajorGeek

    The Eset online scanner page will not load.
     
  11. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

  12. Bladesofhalo

    Bladesofhalo MajorGeek

    One problem with that: the laptop my friend gave me is a mini netbook. No disk drive of any sort. Anything else would have to be done via USB.

    For what it is worth, I uninstalled McAfee and installed a trial version of ESET Security Suite. Nothing was found.

    Anything else you would recommend?
     
  13. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

  14. Bladesofhalo

    Bladesofhalo MajorGeek

    Upon running Bitdefender Rescuer, it found this:
    Gen:Variant.Vundo.4
    It did not fix it however. It just ignored it.

    I'm going to run Avira in a minute. Or should I proceed in another way?
     
  15. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Can you give us the exact path to the file it found?
     
  16. Bladesofhalo

    Bladesofhalo MajorGeek

    Sorry for not updating.
    I reinstalled Windows on the netbook, so no further assistance is needed.
    Thanks.
     
  17. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Good to know. ;)
     

MajorGeeks.Com Menu

Downloads All In One Tweaks \ Android \ Anti-Malware \ Anti-Virus \ Appearance \ Backup \ Browsers \ CD\DVD\Blu-Ray \ Covert Ops \ Drive Utilities \ Drivers \ Graphics \ Internet Tools \ Multimedia \ Networking \ Office Tools \ PC Games \ System Tools \ Mac/Apple/Ipad Downloads

Other News: Top Downloads \ News (Tech) \ Off Base (Other Websites News) \ Way Off Base (Offbeat Stories and Pics)

Social: Facebook \ YouTube \ Twitter \ Tumblr \ Pintrest \ RSS Feeds