Possible Malware Infection Related To PLEASEWAITCLICK.COM

Discussion in 'Malware Help (A Specialist Will Reply)' started by Cromew, Jan 6, 2010.

  1. Cromew

    Cromew Private E-2

    Hi All,

    I will try to explain my problem as best as possible. I am running Firefox (Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.1.7) Gecko/20091221 Firefox/3.5.7 (.NET CLR 3.5.30729)) and, about 20 hours ago, I started noticing that my Google searches were occasionally being redirected to different advertisement site. In these cases, I notice activity (at the bottom of the browser window) from www.pleasewaitclick.com. I have run Malwarebytes and Super Anti-Spyware in safe mode, and those logs are posted below, as is my HijackThis log. I was encouraged by one individual to use ComboFix (something I have never used before), but I am not comfortable with doing that on my own for fear of false positives. Additionally, if this helps, I did have an instance yesterday where Adobe Reader tried to up in Firefox without any action from me. Finally, I did check for odd-looking Add/Remove programs items, but I found none.

    I have never posted on here before, so please let me know if I need to provide any more information or complete any additional steps before you can help me. Below are my logs.

    Logfile of Trend Micro HijackThis v2.0.2
     
    Last edited by a moderator: Jan 9, 2010
  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    Welcome to Major Geeks!

    Please read this:
    HOW TO: Attach Items To Your Post

    Now first try doing this:
    * Please download TDSSKiller to your Desktop
    * Extract its contents to your Desktop so that you have TDSSKiller.exe directly on your Desktop and not in any subfolder of the Desktop.
    * Click Start > Run and copy/paste the following bold command into Run box and hit Enter.

    "%userprofile%\Desktop\TDSSKiller.exe" -v

    * Follow the instructions to type in "delete" when it asks you what to do when if finds something.
    * When done, a log file should be created on your C: drive named something like TDSSKiller.2.1.1_27.12.2009_14.17.04_log.txt which is based on the program version # and date and time run. Please attach this log to your next reply.

    NOW:
    Please read ALL of this message including the notes before doing anything.

    Pleases follow the instructions in the below link:

    READ & RUN ME FIRST. Malware Removal Guide


    and attach the requested logs when you finish these instructions.

    • **** If something does not run, write down the info to explain to us later but keep on going. ****
    • Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.


    • After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!
    Helpful Notes:


    1. If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

    2. If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.
    3. If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.
    4. To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:

    Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.
     

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