possible malware/virus

You should follow all of the instructions in the below link.

READ & RUN ME FIRST. Malware Removal Guide

 

So just to clarify, you could not run:

• Malware Bytes
• SUPERantispyware
• Combofix
• or MGTools?

Uninstall StopZilla, anything ASK, or ASK Toolbar related and anything Conduit related if they show, if not, don't worry about it.


We need to run an OTL Fix

• Right-click OTL.exe And select " Run as administrator " to run it. If Windows UAC prompts you, please allow it.
• Copy and Paste the following code into the textbox. Do not include the word Code

Code:

Code:

:otl
IE - HKCU\..\SearchScopes\{171DEBEB-C3D4-40b7-AC73-056A5EBA4A7E}: "URL" = http://websearch.ask...5C-E47543A0D62B
IE - HKCU\..\SearchScopes\{afdbddaa-5d3f-42ee-b79c-185a7020515b}: "URL" = http://search.condui...&ctid=CT2790392
FF - prefs.js..browser.search.defaultengine: "Ask.com"
FF - prefs.js..browser.search.defaultenginename: "Ask.com"
FF - prefs.js..browser.search.order.1: "Ask.com"
FF - prefs.js..browser.search.selectedEngine: "Ask.com"
[2009/07/29 19:18:29 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\STOPzilla!
[2011/07/18 15:58:30 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Veron\Application Data\PriceGong
@Alternate Data Stream - 125 bytes -> C:\Documents and Settings\All Users\Application Data\TEMP:5C321E34
  
:commands
[EMPTYTEMP]
[RESETHOSTS]
[REBOOT]

• Then click the Run Fix button at the top.
• Click Image.
• OTL may ask to reboot the machine. Please do so if asked.
• The report should appear in Notepad after the reboot. ATTACH that report in your next reply.

I want you to try running these two tools now, let me know how you get on.

I want you to run TDSSKiller so refer to the below for how to do so.

TDSSkiller - How to run


Please also download MBRCheck to your desktop

• Double click MBRCheck.exe to run (vista and Win 7 right click and select Run as Administrator)
• It will show a Black screen with some information that will contain either the below line if no problem is found:
  • Done! Press ENTER to exit...
• Or you will see more information like below if a problem is found:
  • Found non-standard or infected MBR.
  • Enter 'Y' and hit ENTER for more options, or 'N' to exit:
• Either way, just choose to exit the program at this point since we want to see only the scan results to begin with.
• MBRCheck will create a log named similar to MBRCheck_07.16.10_00.32.33.txt which is random based on date and time.

Also, I want you to tell me whether you are indeed now able to run Malware Bytes, SUPERantispyware, Combofix and MGTools.

If not, just run OTL the way you did the very first time before posting your first OTL log and attach the log.


You need to take a look at this.

HOW TO: Attach Items To Your Post