programs slow to start (Windows7)

Welcome to Major Geeks!

It does not sound like you are having malware problems. Sounds like a what your are running problem.

• Uninstall Spybot completely and then reboot your PC?
• Any change? If no, continue to the below.
• Uninstall McAfee completely and then reboot your PC?
• Any change?

Report back on your status.

 

I cannot say whether you are having hardware issues or not. That would be a topic for our Hardware Forum. However I can say it was not malware. You do have some junkware that could be cleaned up which we will do below.

It would have been better not to have immediately installed Norton so that we could check a few logs out from NORMAL boot mode first. In fact the READ & RUN ME FIRST instructions specifically stated not to do anything we do not ask you to do. It makes our job more difficult.

Your previous logs were safe boot mode and that is not good enough to tell us what is happening in normal mode. So uninstall Norton now and then do all of the below in Normal boot mode. Also make sure that you still have Spybot uninstalled. You do not want SpybotSD TeaTimer running with either Norton or McAfee!!!!


Please download OTM by Old Timer and save it to your Desktop.

• Run OTM.exe by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).
• Copy the lines from the below codebox to the clipboard by highlighting ALL of them and pressing CTRL + C
  (or, after highlighting, right-click and choose Copy): Do not include the word Code: which is just a title line of
  the code box

Code:

:Processes
explorer.exe


:Files
C:\Program Files (x86)\StartNow Toolbar
C:\ProgramData\AVAST Software
C:\windows\TEMP\
C:\Users\Jon\AppData\Local\Temp\*.*

:Reg
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"swg"=-
"StartNow Search Protect"=-
"Google Update"=-
"SpybotSD TeaTimer"=-

[HKEY_USERS\S-1-5-21-340388046-2656400037-716458570-1000\Software\Microsoft\Windows\CurrentVersion\run]
"swg"=-
"StartNow Search Protect"=-
"Google Update"=-
"SpybotSD TeaTimer"=-

[HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{FFFFDD05-F8A1-4CFB-A75A-C695F9996714}"
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes]
"DefaultScope"="{67A2568C-7A0A-4EED-AECC-B5405DE63B64}"
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9CBE491E-4009-45E7-B7AD-F364C685ADC4}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{ABD93EAF-D775-BC54-E63B-2804F22FD156}]
[-HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{C04B7D22-5AEC-4561-8F49-27F6269208F6}]
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]
:Commands
[purity]
[EmptyTemp]
[start explorer]
[Reboot]

• Return to OTM, right click in the Paste List of Files/Folders to Move window (under the yellow bar
  ) and choose Paste.
• Now click the large http://forums.majorgeeks.com/chaslang/images/MoveIt!.png button.
• If OTM asks to reboot your computer, allow it to do so. The report should appear in Notepad after the reboot.
• Close OTM.

Now navigate to the C:\_OTM\MovedFiles folder ( assuming your Windows drive is C). This is where your log will be
saved in the form of Date and Time mmddyyyy_hhmmss.log. Just look for the most recent .log file. Attach
this log file to your next message.

Now please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
• The tool will open and start scanning your system.
• Note: That JRT may reset your home page to a google default so you will need to restore your home page setting if this happens.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Attach JRT.txt to your next message.

Now run the C:\MGtools\GetLogs.bat file by double clicking on it (Note: if using Vista, Win7 or Win8, don't double click, use right click and select Run As Administrator).

Then attach the below logs:

• the C:\_OTM\MovedFiles log
• the JRT.TXTlog
• C:\MGlogs.zip

Make sure you tell me how things are working now!

 

You're welcome. Hope you find the issue.