Questions About Read Me First

OK, I'm a dummy! But when I download the AdwCleaner on Microsoft 10:
1. How do I save it to my desktop?
2. When I right click on it Run, nothing happens. How do I get it to Run as Administrator?

 

Thank you! I did this, then moved on to the 2nd page of instructions. I've been downloading everything through Internet Explorer. I downloaded everything as told except for MGTools. I don't know how to "download this file to the root folder of the drive where you have installed Windows " so I just parked it on my desktop for now.
I always use Firefox until this problem started (made downloading a mess), so will what I'm doing here on I.E. work to clean my computer and I can then go back to Firefox?
This is as far as I've gotten for now.

 

Thank you again. I'm about to run Rogue Killer on Windows 10. It has something that asks me if I want to download(?) the 32 or 64 bit (both at one time) version "Recommended for Technicians" when I install it. Should I say YES? I get Page Not Found when I go to the Rogue Killer Tutorial.

 

Here's the new link to RK's Tutorial: https://www.adlice.com/documentation/roguekiller/tutorial/
I went ahead and added the 32/64 bit version for Technicians.

 

Thank you again for your patience and help! As you can see, I'm doing this over several days (have special needs son who constantly needs me), so I'm finally ready to run MG Tools. I'm using Firefox (I was using MicroSoft Edge before, not Int. Explorer) and my options are different from what is described in "Using MGtools" on here. I have "Privacy and Security" along the left side; when I click on that, I get
Phishing Protection:
Block dangerous and deceptive content;
block dangerous content
warn you about unwanted and uncommon software
What should I uncheck? Everything else in the Security section is about Certificates and Offline Web stuff.
And will I be safe to do this and then run stuff later, or should I run it immediately?
In the meantime, I keep getting "Access Denied." I also get "Do you want to allow this to make changes to your computer?" and it keeps reappearing over and over and freezes my computer until I pull up TaskMaster and close that function.

 

OK, it started running. It's stopped now, although it says "Running analyse.exe. But another window has popped up. It wants me to Accept or Do Not Accept. Do I need to accept this to continue running MGTools? Here it is:

GNU General Public License
Version 2, June 1991

Copyright (C) 1989, 1991 Free Software Foundation, Inc.,
51 Franklin Street, Fifth Floor, Boston, MA 02110-1301 USA
Everyone is permitted to copy and distribute verbatim copies
of this license document, but changing it is not allowed.
Preamble
The licenses for most software are designed to take away your
freedom to share and change it. By contrast, the GNU General Public
License is intended to guarantee your freedom to share and change free
software--to make sure the software is free for all its users. This
General Public License applies to most of the Free Software
Foundation's software and to any other program whose authors commit to
using it. (Some other Free Software Foundation software is covered by
the GNU Lesser General Public License instead.) You can apply it to
your programs, too.
When we speak of free software, we are referring to freedom, not
price. Our General Public Licenses are designed to make sure that you
have the freedom to distribute copies of free software (and charge for
this service if you wish), that you receive source code or can get it
if you want it, that you can change the software or use pieces of it
in new free programs; and that you know you can do these things.
To protect your rights, we need to make restrictions that forbid
anyone to deny you these rights or to ask you to surrender the rights.
These restrictions translate to certain responsibilities for you if you
distribute copies of the software, or if you modify it.

 

OK, I think I've done everything I need to. I'm going to attach the logs here; hope I get this right!
I thought you might enjoy the screenshot I included (PC Infected.png) showing the stuff that came up from "WindowsWarns.ml. It froze my computer so that the only thing I could do was unplug it. I'm pretty sure I wasn't really supposed to click on it or call anyone at that number, so I didn't. Was I right?
Once again, thank you a million times for your help. I want to contribute to this site (money, as I have no knowledge), so please point me in the right direction.

 

On ADWcleaner, I just went to EDIT and the DELETED everything, except I couldn't find:
PUP.Optional.Legacy, [Key] - HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{BA0C978D-D909-49B6-AFE2-8BDE245DC7E6}
Is that how to "remove" the items? And what about this missing item, above? I just deleted these from the white report, but I'm still left with the small white box
Malwarebytes
AdwCleaner
Waiting an action ....... 32 elements
Then a list of 5 "Pup Optional" things that don't exactly match what you wanted me to remove, yet are all checked. What should I do now?

And for Hitman, do I just pull up the report, select all the stuff under Malware, then click Edit/delet? And should I do this to the stuff below, Potential Unwanted Programs?

 

This is my first chance to return. I'm scared to look at banking/credit card statements on-line so I'm extremely grateful to you! Maybe I'll finish today!
When you say "Remove all the PUP's", I no longer see boxes with checkmarks in front of the 5 items I mentioned, yet all have "Key" in front of them. They are:
PUP.Optional.AdvancedSystemCare, [Key] - HKLM\SOFTWARE\IOBIT\ASC
PUP.Optional.AdvancedSystemCare, [Key] - HKLM\SOFTWARE\CLASSES\DIRECTORY\SHELLEX\CONTEXTMENUHANDLERS\Advanced SystemCare
PUP.Optional.AdvancedSystemCare, [Key] - HKLM\SOFTWARE\CLASSES\DRIVE\SHELLEX\CONTEXTMENUHANDLERS\Advanced SystemCare
PUP.Optional.AdvancedSystemCare, [Key] - HKLM\SOFTWARE\CLASSES\LNKFILE\SHELLEX\CONTEXTMENUHANDLERS\Advanced SystemCare
PUP.Optional.Legacy, [Key] - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Yahoo! SearchSet
So to remove them, do I just need to highlight and "delete" them? (Sorry I'm so ignorant!)

Additionally, there are 18 other PUP items without [Key] in them. Some are Files and some are Folders:
6 PUP.Optional.AdvancedSystemCare items, 10 PUP.Optional.Legacy items , 1 PUP.Optional.ByteFence and 1 PUP.Optional.AmazonTB, C:\Users\Louise\AppData\Roaming. . . etc. Plus: ***** [ Firefox (and derivatives) ] *****PUP.Optional.AmazonTB, Plugin found: __MSG_appName__ -
Should I remove these as well? The same way I bolded and underlined above?

 

So to remove them, do I just need to highlight and "delete" them? (Sorry I'm so ignorant!)

 

I'm sorry, but I still don't know how to remove stuff.
I'm looking at Notepad and attached it here. Is this where I'm supposed to remove the stuff?
AdwCleaner 7.0.3.1 - Logfile created on Fri Nov 03 23:15:23 2017
# Updated on 2017/29/09 by Malwarebytes
# Database: 11-03-2017.1
# Running on Windows 10 Pro (X64)
# Mode: scan
# Support: https://www.malwarebytes.com/support

This is where I tried highlighting the bad stuff, then went to Edit, then "Delete" - but bad stuff keeps showing up when I rerun AdwCleaner.
I've watched the video over and over. It shows him opening Control Panel and looking at the bad programs there, but my bad programs don't show there, so how can I remove/uninstal them? He mentioned Iobit, but I still don't understand how to do it. I feel like such an idiot! Hangs head in shame.

 

WOW! So nice of you to follow up on me! No, I've been hit with a series of household disasters all at once and have only run the ADW and Malwarebytes scans so far. But my computer is certainly working better already, although I'm afraid to look at bank accounts, etc. I will try to finish up and attach the logs by end of this weekend. Thank you for your very kind concern!

 

Yikes - I didn't think about that. OK, I installed 360 Total and ran it: 0 viruses (whew!). I didn't install any of the stuff they offered with it, except Opera, which just opened a page. Should/must I use that? It said my browser is out of date. (I like Firefox but may need to update it.) Thanks again!

Also, I got something saying I need to turn on my Microsoft Security, whatever came with MS 10. Should I do that and still have 360 Total Security on?

 

OK, here are the results - hope I did it right.
You're earning great karma points here!

 

Did just what you said. No threats found!

 

OK, 1) I'll keep Malwarebytes, but should I pay for it? 2) Disk Emulation seemed to turn on automatically (on Win 10). OK?
3) NO Hijackthis found. Already gone?
4. Found C:/MG Tools/enable UAC in Search, resulted in "Keys and values in Mg Tools/enable UAC ..." have ben added to registry." OK?
5. Went to MGtools and dble-clicked on MGclean.bat file. Didn't get chance to R click it but I think it ran the cleanup automatically because now I see "Drive Tools Window (C" and it says MGTools is unavailable on this PC. Does that means it's already removed? I've done a search for MGTools and MGclean.bat and they boths show "No results." Is this part finished?!!!
I'll work on 6) (removing all the logs too, right?) and 7) later on today.
I want to thank you a million times for your patience and find out where I can contribute something to the website. You saved me sooo much time and money and I appreciate it greatly!

 

Wait, wait! I know I've contributed something here before, but I don't remember where. Is there a link?
I owe you BIG TIME! I'd name my 1st born son after you, but he's already 20.

 

No, that's not it. Well, sir, as a mark of gratitude, allow me to at least give you my first-born son. (He's 20, and you've solved so many of my other problems! )

Now, once I finish step 7, should I feel safe to check my credit card/banking accounts? I notice I'm having trouble with the Home Depot site since late last night (will no longer respond to Search and won't let me click on anything), but perhaps that's trouble with the site itself.