Re: REdirect malware logs attached...please assist

Hi Again,
I still cannot get online. Same error message :'Proxy server is refusing connections'

IE is gone. The icon in the taskbar is blank. Not found in my apps. (running windows 8)

I cleared all my caches. (except IE) Ran CC and did all the steps.
Then I went back to READ ME.
I ran the hitman the way the instructions said for offline. I clicked ignore but it repaired anyway! I am very sorry, I hope this won't cause a problem w your interpreting the results. I've attached all the logs again. I appreciate your help.

Sad Sue

 

I'd love some help with this, please! The logs are above. I can't believe this happened. I was so close. I'd downloaded a new version of the defogger. Apparently it was not defogger, but a nasty virus.

Can you help me get rid of it? I just tried to boot in safe mode and do a scan. The message said that I needed a recovery disc or to contact a system admin?

Is this impossible to fix?

Do I need to wipe the hard drive and start over? Will that solve the problem?

 

Hi Kestrel 13!,
It says in my email that I'm required to reply before you'll reply again, so I did. I didn't mean to bump.

I ran the rogue killer. The first time I found the entry but it was in 'proxy' and I could not check it there. I took my best guess and deleted the first entry in 'registry'

I've attached the logs. Some are leftover from before, but I could not tell which was which, so I have uploaded all three.The fourth one marked (2) is the scan only.

Unfortunately there is no change in the machine. IE is still a blank rectangle on the task bar. I cannot get online.

Thank you,

Sue

 

Hitman fixed the proxy! Thank you.
I am online on the machine. It is running slowly and IE is still a white rectangle in the taskbar.

Logs for scans attached. I didn't repair anything else, just scanned.What next?

Thank you! Thank you!

 

It's odd but when I do a search for any C:\ ... I get a message saying my computer is not connected to the internet right now. But here I am, connected in firefox. Something is hiding the program files from me.

I'm not sure why I can't access them. There was an app icon called 'this pc' which took me directly to my program files, but it is gone. It's impossible to get to my local disk.
I put in a CD in the D drive then I can work my way there, but nothing happens when I click on the folder Internet Explorer. It won't run, open or the like.

Any thought?

I'll run hitman again.

Attaching log and actually, I did find the icon 'my pc' ! I can access my local disk from it, but IE is still not working.

 

I have windows 8 for an OS. When I type internet explorer in the 'search box of that wand bar, the IE folder opens in Program Files (x86)

 

I apologize but I wanted to add this information!
I re read all your posts just now...I found 'iexplore.exe' inside of the program folder and it DID open! But the icon or when I type IE in the search bar brings me to the Program Files (x86) IE folder. It does not open the browser.

Thank you.

 

It does open! I apologize about the mix up of earlier.

I tried it several times and it works. I can just create a shortcut on the desktop and that should do it, no? I don't need to do anything else?

So YOU DID IT! Thank you.

Do I need to clean anything else up? Should I go to your entry when we thought we were done? I cannot get the defogger to change the setting in step 2, however. I don't want to download another version. That is how THIS trouble started, from the debugger web page.

Thank you for your patience with me!

 

No, not from your web page. Thank you for that link. I somehow got to this web page:

http://www.bleepingcomputer.com/download/defogger/dl/8/

And that is where I downloaded a new defogger, figuring since the version on my desktop wasn't working, maybe I needed a new version. It was from that download that the proxy server block happened.

 

I don't understand, either, but that is the page I used for the defogger download. It's fine, one of those things. A string a bad juju that is now over, thanks to you.

Everything is working well. I will keep malwarebytes, that nifty revo uninstaller and I already had CCleaner. Do I need the rest?

I am ready for the final steps!

One more question....should I download Firefox 26? Or just let it update? I found this....

http://www.majorgeeks.com/news/story/firefox_now_blocks_all_java_by_default.html

I wonder if it was the java download onto my machine that could have caused the problem rather than the showtime plug in? Do I need to run java?

Thank you Kestrel 13!

Sue

 

Thank you again, Kestrel 13!

I followed the steps. Again, I am hung up on #2. Defogger was unable to open the file, it said. I went on and MG tools took off all the software I'd installed in the READ ME post, including defogger.

I am hesitant to download defogger again. Is it a problem that defogger could not re enable my disc emulation software?

Thank you!

Sue