Read & Run Me First Logs attached

Discussion in 'Malware Help (A Specialist Will Reply)' started by Pozzydrive, Aug 2, 2009.

  1. Pozzydrive

    Pozzydrive Corporal

    Hi All

    Please find attached read and run me logs, not sure whats going on here, not even sure if its malware thats causing the problem, I have my PC split into two desktops, my own and my wifes, mine seems to be working fine, but my wifes seems to be playing up, my OS is windows XP Pro, her home page keeps defaulting back to msn, no matter what I do it keeps going back, I've even changed the home page, default page and some other page in the registry, but to no avail, if a window appears warning me of something e.g. when I download something, if I tick the tickbox the next time the box appears it is unticked, same with Malware bytes, all boxes remain unticked once I go to another tab then come back to the settings tab, sometimes the program works other times it doesn't, cannot update any anti-virus software, except superanti, cannot switch to classic view in control panel, yet all works fine on my own desktop, same PC, I've ran everthing asked of me on my own desktop, not successful on my wifes, although did manage to run some things, also kept an additional log the first time I ran malwarebytes which whowed up a whole host of stuff, anyway I await your expertise on this matter, thanks.

    Pozzy
     

    Attached Files:

  2. Pozzydrive

    Pozzydrive Corporal

    Not had an answer, so not sure if I've done something wrong here, I followed all the instructions as requested in the read & run and posted the logs. There is a couple of other things I've noticed, a sign in box appears asking for user name and initials when accessing a word document, the time on my wifes desktop has changed about 3 hrs earlier and there is a process running I don't recognise called memeolauncher, any ideas.

    Regards

    Pozzy
     
  3. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member

    Yes! You did not read the stickies you were given. I refer to this: Don't Bump! It Only Hurts You!!! This post cost you close to 2 more days.




    No you did not complete the instructions. You did not attach logs from the below scans which were requested:
    • SUPERAntiSpyware
    • Malwarebytes
    • MGtools
    These were given you at the end of cleaning procedure along with the above warning about bumping. We cannot continue until we have all the logs we requested. However if your user account is not the one having a problem, then you need to be running all steps from beginning to end on your wife's account.

    Also note that you ran ComboFix from the below location which is totally incorrect. You need do what was requested and put it on the Desktop of the user account you wish to scan:

    l:\pc\Additional Fix for Malware\ComboFix.exe

    Also you appear to have both Avira and AVG8 running. The first instructions in the READ & RUN ME explain that you must not have multiple antivirus programs installed.
     
    Last edited: Aug 5, 2009
  4. Pozzydrive

    Pozzydrive Corporal

    Hi Chaslang

    Sorry about bumping, no excuse, I work away, just home, absolutely knackered and come back to this problem, as for the logs, I did as I was asked, but had put them in a different folder than the one I had the others in, so thought I had posted all of them, yes both AVG and Avira were running, not sure how to disable them, did not intentionaly run them together and could not, no matter how I tried to uninstall either of them, running Combofix on my wifes desktop did not work, nor did anything work for that matter, could not even update anything on her desktop, anyway as you say, its the rules of the house and as I'm too tired, I've just formatted the whole lot and reinstalled everything from scratch, probably the best thing to do, once again I apologies.

    Regards

    Pozzy.
     
  5. chaslang

    chaslang MajorGeeks Admin - Master Malware Expert Staff Member


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