removal unsuccessful so far...

Discussion in 'Malware Help (A Specialist Will Reply)' started by damputer, Oct 28, 2010.

  1. damputer

    damputer Private E-2

    Between my wife and 2 kids w/laptops, I've had a few issues to remove over the last 2 or 3 years, and you folks have always come through. I usually find what I need just following what's already been posted. This time I've had no success:-o.
    Working 12-hour days, I can't just sit down and follow this through. I'll check back next time I can spare a couple hours. Thanks for any help you can give me.

    A couple weeks ago, Chrome started throwing a "unexpected problem and needs to shut down" window every so often. I didn't think anything about it. But now, Chrome opens, but times out, Opera opens home page, but can't find anything else, IE works slowly. Word/Excel normally work, but will suddenly slow dramatically, then be okay for awhile. The "generic host process for Win32 Services..." window pops up after using the computer for 1/2 hour or so.

    I've been through the "R&R me first" thread, along with the XP thread.
    Here are the logs, if I can figure out how to attach them (and if I can find them:confused...:

    OKay, combofix never ran, so no log.

    SAS:
    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 10/25/2010 at 08:27 PM

    Application Version : 4.44.1000

    Core Rules Database Version : 5747
    Trace Rules Database Version: 3559

    Scan type : Complete Scan
    Total Scan Time : 01:02:21

    Memory items scanned : 605
    Memory threats detected : 0
    Registry items scanned : 8036
    Registry threats detected : 0
    File items scanned : 28474
    File threats detected : 0

    MalWareBytes:
    Malwarebytes' Anti-Malware 1.46
    www.malwarebytes.org

    Database version: 4943

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 8.0.6001.18702

    10/25/2010 8:58:34 PM
    mbam-log-2010-10-25 (20-58-34).txt

    Scan type: Quick scan
    Objects scanned: 158308
    Time elapsed: 12 minute(s), 54 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    (No malicious items detected)

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    (No malicious items detected)
     

    Attached Files:

  2. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    I am not seeing any malware in your logs. But something is eating up your memory:
    Code:
    Total Physical Memory    1,024.00 MB    
    Available Physical Memory    92.27 MB
    We can have you do an online scan to be sure:
    eSet Online Scan.

    But I will probably send you to the software forum about your issues.
     

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