Scans So Far

Discussion in 'Malware Help (A Specialist Will Reply)' started by linuxpowers, Jan 5, 2010.

  1. linuxpowers

    linuxpowers Specialist

    In my first posting, I stated that I would go back through the "READ & RUN ME FIRST" thread. I have now completed all the scans down to MGTools where I encountered my first issue.

    I'm still not sure what to do about MGTools, but I was told the procedure would be to post the logs of what I had so far in this thread. With that said, here are the logs from the scans I did complete:
     

    Attached Files:

  2. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I hear you are having trouble with MGTools.... if you ran it then there should be a zipped file directly on your C Drive called Mglogs.zip. Please attach it if it is there and if it isn't there then let me know.....
     
  3. linuxpowers

    linuxpowers Specialist

    Well, yes I did run it. The application MGTools.exe resides in my root directory...C:\

    When I double-clicked on it, it created it's own folder, C:\MGTools.

    When I open that folder, I see:

    22 DOS Batch files (.bat)
    10 Registration Entry files (.reg)
    11 Applications files (.exe)
    1 Text Document (.txt)
    1 Folder named temp (which contains 4 more folders, VSP1, VSP2, XVSP3 & XVSP4)

    ...and that's all!

    As far as Mglogs.zip being located directly in C:\....there is not!
     
  4. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

  5. linuxpowers

    linuxpowers Specialist

    OK, here's my log file from running ESET's online scanner:
     

    Attached Files:

  6. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please click Start, Run, and enter cmd and click OK. This will open a command prompt window. Enter the below commands at the command prompt each followed by the enter key. The bold black are commands. The purple is merely informational.

    cd \MGtools <-- this changes to the MGtools folder and the prompt should change to C:\MGtools>
    ShowNew <-- this will try to run all another scan from MGtools. Tell me what error messages, if any, you see.
    GetRunKey <-- this will try to run all one scan from MGtools. Tell me what error messages, if any, you see.
     
  7. linuxpowers

    linuxpowers Specialist

    OK, brought up start/run and typed in cmd. From there I switched to the MGtools directory and I entered ShowNew. This initialized the ShowNew.bat file and started the scan. Eventually, notepad popped up during this process with the scan results and finished with the line:

    End scan time
    It's Sat January 9, 2010 06:01:31 AM
    Zipping newfiles.txt


    Now, I'm at a loss at how to proceed because the command line cursor is flashing like it's waiting to finish, (even though my hard drive light went out), but there is nothing in front of it, ie: C:\MGtools

    I'm not sure if the command line is waiting for me to close out that text file that popped up or what!

    The last process that the command line was doing was this:

    ===========================================

    Checking for .COM files to Delete. They will only print if deleted!
    Listing DLL, EXE and SYS file in C:\WINDOWS
    Locating DLL files in C:\WINDOWS
    Locating DLL files in C:\WINDOWS\system32 - recursive
    Locating EXE files in C:\WINDOWS
    Locating EXE files in C:\WINDOWS\system32 - recursive
    Locating SYS files in C:\WINDOWS
    Locating SYS files in C:\WINDOWS\system32 - recusive
    adding: newfiles.txt <188 bytes security> <deflated 80%>
    adding: ffdata.txt <188 bytes security> <deflated 75%>
    adding: winfiles.txt <188 bytes security> <deflated 86%>

    __ (<--- and this is where the cursor is sitting/flashing)

    =================================================

    So far, no error messages! So, what do you think?
     
  8. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Look on your C drive for newfiles.txt and attach it into your next reply. There *may* be a runkeys.txt log there also, if so attach it too.

    Now if there isn't I am going to have you download a fresh copy of MGTools and we will see how we get on from there.
     
  9. linuxpowers

    linuxpowers Specialist

    OK...I looked and neither file is present. But, I'm sitting here looking at newfiles.txt on my screen! It's the text file that popped up in notepad during the scan. Maybe if I closed it the scan will finish and post those files to C:\

    *update....I went ahead and closed out that text file in notepad and the command line finished...I'm back at the C:\MGtools prompt! Also, I see MGtools.zip is now present in my root directory and newfiles.txt is in that, as well as ffdata.txt and winfiles.txt! I will now finish GetRunKey if you think I should!
     
    Last edited: Jan 9, 2010
  10. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Then for now open up notepad and copy and paste all of the newfiles.txt into it. Attach it.
     
  11. linuxpowers

    linuxpowers Specialist

    Please read the *update on my previous post! Tried to beat you back here... :)
     
  12. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    OK! :)

    Attach it.
     
  13. linuxpowers

    linuxpowers Specialist

    OK...all yours! Keep in mind..I still haven't entered GetRunKey into the command line yet!
     

    Attached Files:

  14. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    ok, my bad, do the getrunkey and then attach the zip file again.
     
  15. linuxpowers

    linuxpowers Specialist

    :) no, I'm my confusion is probably getting you out of order...my apologies! Here's the file you ordered:
     

    Attached Files:

  16. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Now I know alot what discussed in your welcome centre thread, however I haven't the time to plow thru it again. Can you please tell me what led you to our malware removal procedures in the first place? Could you tell me what malware issues you are still currently experiencing, if any?

    I am not seeing any malware in your logs that you have provided, only minor issues were dealt with by MBAM and SAS.

    Let's do this then:

    what are these all scattered about on your desktop, are they related to esword,net?

    You really need to tidy this desktop, as it is a perfect place for malware to hide and also a very easy way to lose important files/folders.

    Also delete all files in the below bold folder except ones from the current date (Windows will not let you delete the files from the current day).
    • C:\Documents and Settings\Roger\Local Settings\Temp

    Now run this:
    Running GMER to detect rootkits

    • Once done, click the Copy button.
    • This will copy the results to the clipboard. Open Notepad and press CTRL + V to paste the log, and save it to your desktop. Attach this log to your next reply.
     
  17. linuxpowers

    linuxpowers Specialist

    Thanks for all your time and efforts!

    I suppose that could best be answered by looking at my first post. Right now, I'm not sure I'm experiencing any malware issues. But, I still run into the same issue (at times) that I posted about in the first post I mentioned.

    Well I'm certainly elated to hear that! Thanks for the good news Doc!

    Why yes, they are. Since I keep my desktop icons hidden, I really don't pay much attention to them!

    Consider it done!


    OK...now I ran into a problem.

    First of all, I followed the instructions and started the scan. At some point, the screen went blank and the computer rebooted. When I got logged back into my account, I got a window that popped up that stated:

    MIcrosoft Windows
    The system has recovered from a serious error.
    A log of this error has been created.
    For more information about this error, click here.


    So, I clicked on it and another window popped up which stated:

    Error Signature
    BCCode:44 BCP1:867542E8 BCP2:00000D64 BCP3:00000000 BCP4:00000000 OSver:5_1_2600 SP:3_0 Product:768_1
    To view technical information about the error report, click here
    .

    So, once again, I clicked on it and it stated:

    The following fileswill be included in this error report:
    C:\DOCUME~1\Roger\LOCALS~\Temp\WER1f56.dir00\Mini010910-01.dmp
    C:\DOCUME~1\Roger\LOCALS~\Temp\WER1f56.dir00\sysdata.xml


    In chaslang's instructions, it was mentioned "NOTE: If you're having problems with running gmer.exe, try it in Safe Mode. This tool works in Safe Mode whereas many other rootkit revealers do not. So, if you think I should try running it again, but this time in safe mode, then let me know and I''ll try it!
     
  18. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Run this instead. I still need to go back and read your first post... but right now I'm due at work, so will have to leave you with this and look at your welcome thread again later on.

    GMER - running with a random name

    • When the scan is complete, click Save and save the log onto your Desktop where it should be easy for you to find.
    • Attach the log to your next message.
     
  19. linuxpowers

    linuxpowers Specialist

    Nope, crashed again! Same Windows messages as before.
     
  20. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Damn. Okay I am sure your logs are clean but I am just trying to cover all bases now before giving you the final steps.

    Try this one:
    Using Sophos Anti-Rootkit
     
  21. linuxpowers

    linuxpowers Specialist

    Ok...Sophos completed it scan...
     

    Attached Files:

  22. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Good evening Roger.

    I am satisfied your logs are clean, however which part of the welcome centre thread highlights the issue you are still having? Is it the problem with the user accounts?
     
  23. linuxpowers

    linuxpowers Specialist

    It wasn't in the welcome center thread. I started out posting in "Software". but then someone came along and stated that I probably have malware issues and should visit the "READ & RUN ME" post and post my logs in here. I mentioned the issues I was having with MGtools when someone suggested I post in here. So I jumped over here in "Malware" and posted what I had!.

    Yes..the user accounts!

    Sometimes...when I log-out of my account, I go back to the welcome screen but the user account icons are not showing up, and it's not just me! I've noticed this with the other users as well.

    At first, I thought it was just when we clicked on, "Switch User" but, now I've seen it happen if we click "Log Off" as well.

    Keep in mind, it doesn't happen all the time...just sometimes!

    But, if I have no malware issues anymore, then I suppose I could go back to that "Software" post and continue from there.
     
    Last edited: Jan 10, 2010
  24. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Yes, I think that would be the best thing to do at this stage. Best of luck resolving the problem. :)
     
    Last edited: Jan 10, 2010
  25. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Roger hang in there, I was going to give you final steps, but I think we ought to get full logs from you before doing so. Give me some time and i'll post again very soon.
     
  26. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Please click Start, Run, and enter cmd and click OK. This will open a command prompt window. Enter the below commands at the command prompt each followed by the enter key. The bold black are commands. The purple is merely informational.

    cd \MGtools <-- this changes to the MGtools folder and the prompt should change to C:\MGtools>
    GetLogs <-- this will try to run all another scan from MGtools. Tell me what error messages, if any, you see.


    and attach the logs. :)
     
  27. linuxpowers

    linuxpowers Specialist

    As requested: ooops...hit the wrong button!
     
    Last edited: Jan 11, 2010
  28. linuxpowers

    linuxpowers Specialist

    Here you go:
     

    Attached Files:

  29. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    Your logs are clean, you just need to tidy up your desktop as it is a perfect place for malware to hide, an easy way to lose important data and also can have an impact on system performance.

    Also delete all files in the below bold folder except ones from the current date (Windows will not let you delete the files from the current day).
    If you are not having any other malware problems, it is time to do our final steps:
    1. We recommend you keep SUPERAntiSpyware and Malwarebytes Anti-Malware for scanning/removal of malware. Unless you purchase them, they provide no protection. They do not use any significant amount of resources ( except a little disk space ) until you run a scan.
    2. If we used Pocket Killbox during your cleanup, do the below
      • Run Pocket Killbox and select File, Cleanup, Delete All Backups
    3. If we had you use ComboFix, uninstall ComboFix (This uninstall will only work as written if you installed ComboFix on your Desktop like we requested.)
      • Click START then RUN and enter the below into the run box and then click OK. Note the quotes are required
      • "%userprofile%\Desktop\combofix" /u
        • Notes: The space between the combofix" and the /u, it must be there.
        • This will uninstall ComboFix and also reset hidden files and folders settings back to Windows defaults.
    4. Any other miscellaneous tools we may have had you install or download can be uninstalled and deleted.
    5. If we had you download any registry patches like fixme.reg or fixWLK.reg (or any others), you can delete these files now.
    6. If running Vista, it is time to make sure you have reenabled UAC by double clicking on the C:\MGtools\enableUAC.reg file and allowing it to be added to the registry.
    7. Go to add/remove programs and uninstall HijackThis.
    8. Goto the C:\MGtools folder and find the MGclean.bat file. Double click on this file to run this cleanup program that will remove files and folders related to MGtools and some other items from our cleaning procedures.
    9. If you are running Vista, Windows XP or Windows ME, do the below:
      • Refer to the cleaning procedures in step 3 the READ ME for your Window version and see the instructions to Disable System Restore which will flush your Restore Points.
      • Then reboot and Enable System Restore to create a new clean Restore Point.
    10. After doing the above, you should work thru the below link:
     
  30. linuxpowers

    linuxpowers Specialist

    Kestrel13!, during the holidays, the company I work for gives us time off until after the first of the year. I went back to work this week and I work 4 -10hr days, from 6am-4:30pm, Mon-Thurs.

    I tell you that because now that I'm back to work, I haven't had time to follow the final steps yet. I work 1 more day this week, Thursday, then I'm off again until next Tuesday. I just want you to know that I haven't blown-off this "final" process now that I'm satisfied that I don't have any malware's on my computer. I do intend on finishing this process as soon as I can get to it.

    I also want to thank you for taking your personal time to walk me through this whole thing, I can't express that enough! I know how hard it is sometimes to assist people with the technical side of their computers, (some don't know their browsers from their operating system). I hope I have been a "good student" for you!

    Thanks again and I'll get to this asap!

    Linuxpowers....
     
  31. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    You are most welcome :)

    ... LOL

    We got through it no trouble huh? ;)

    Follow final steps as soon as you can. Take care.
    Kes13!
     
  32. linuxpowers

    linuxpowers Specialist

    OK, I had an issue with trying to uninstall ComboFix. I ran
    from the run menu but it ran the program all over again! So I waited until the pop up log file came up in notepad. I exited the file and noticed my start button, and the entire task bar was missing. The only thing I could do was Ctrl-Alt-Del and restart windows from there.

    I'm back on now but not sure what to do ATM! Everything seems to be in place and working.

    I was able to complete the cleaning of MGtools per instructions.
     
  33. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    use this instead:
     
  34. linuxpowers

    linuxpowers Specialist

    Mmm...Kestrel13!, I ran the command, but it tells me it can't find it! So, I brought up "My Computer", pointed it towards my desktop and sure enough, it's not there.

    Still not satisfied, I did a search for any instance of combofix on drive C:\ and all that came up was,

    COMBOFIX.EXE-069CA8AB.pf
    COMBOFIX-DOWNLOAD.CFXXE-31D203D3.pf


    located in prefetch folder, "c:\windows\prefetch"!

    It appears to me that the /u switch did work but that the program needed to run first and then reboot! I didn't notice any uninstall messages when the script ran, but it's not there now! What do you think?
     
  35. TimW

    TimW MajorGeeks Administrator - Jedi Malware Expert Staff Member

    If you can't find it, then I would say it is gone. It will leave your prefetch after a while, or you can delete it from there. Either way, it isn't a problem.





    (Kes had work to go to.....ergo the reply.)
     
  36. linuxpowers

    linuxpowers Specialist

    Thanks TimW, I'll just continue with the cleanup procedures as outlined then!
     
  37. linuxpowers

    linuxpowers Specialist

    OK...Here's what I've completed so far:
    • Created a new restore point
    • Visited Windows update
    • Eliminated all diagnostic tools, kept Superantispyware/Malwarebytes for scanning purposes,
    • Installed AntiVir Personal Edition
    • installed COMODO Firewall (made sure MS Firewall was disabled)
    • Kept and ran CCleaner
    • Purchased and used DriverScanner 2009 to update drivers
    • Adjusted Active X security settings
    • Continue to use FF...never used/liked IE!
    • Uninstalled Microsoft Java and Replace with Sun Java (during scanning/logging of system for malware)
    • Successfully disabled Autorun feature
    Have I just about touched all the bases?
     
  38. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    definately! :)
     
  39. linuxpowers

    linuxpowers Specialist

    Great! I also just completed eliminating unneeded services by visiting "Black Viper". I think I screwed it up the first time because when I rebooted and got back into my account, everything took about 60sec to come up! Was finally able to get back on-line and went through it all again....running fine now (cross my fingers)

    Also, I visited "PC Flank" to test my firewall settings. Everything showed up "stealth"!

    Anything else I need to look at?
     
  40. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    I think you have all areas covered. Relax now and start enjoying a malware free PC! :)
     
  41. linuxpowers

    linuxpowers Specialist

    Alright! :-D

    Once again Kestrel13!, I can't thank you enough for helping me on all this, I truly appreciate all you've done!

    Now I need to head over to "software" and get some answers on my new firewall! :wave

    Thanks,
    Linuxpowers
     
  42. Kestrel13!

    Kestrel13! Super Malware Fighter - Major Dilemma Staff Member

    No problem ;) Yes go ahead and start posting in software, the guys and gals in there are great and will address any questions that you may have regarding any s/w issues including of course firewalls :) Take Care.

    Kes13!
     

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