Serious Virus Issue

vgemayel · Apr 5, 2011

I was on google yesterday attempting to get the unlock code for a game called Tradewinds. I click on of the first couple links and downloaded what I thought was a keygen for the product (not sure which link).

The thing that I downloaded has destoryed my computer unlike any other virus I have seen before. I have removed a good amount of viruses from computer before as well ( Do it as a side job )

What I did: I ran rkill and then malware and found 100 viruses on my computer which I deleted. Then ran it 5 more times and found nothing.

What it is doing: It started off simple just slowing my computer the first 20 minutes and redirecting me to odd parked domains. It then started redirecting me to different pages even in safe mode. Then it stopped allowing me to login if I was not in safe mode it would either freeze the keyboard at the password screen or freeze before it got that far. It has now evolved to the point were it is telling me that all my browsers have errors and will let me use them for about 15 seconds then close it (this is in safe mode). It is now freezing even before safe mode boots up sometimes. It also is block and/or deleted my system restore points so I can not even restore the computer to a previous date.

I do not know what to do at this point I have tried all the usual things that I do when removing viruses and can not even seem to locate it. Please any suggestions or advice would be greatly appreciated.

Kestrel13! · Apr 5, 2011

Welcome to Major Geeks!

Please read ALL of this message including the notes before doing anything.

Pleases follow the instructions in the below link:

READ & RUN ME FIRST. Malware Removal Guide

and attach the requested logs when you finish these instructions.

**** If something does not run, write down the info to explain to us later but keep on going. ****

Do not assume that because one step does not work that they all will not. MGtools will frequently run even when all other tools will not.

After completing the READ & RUN ME and attaching your logs, make sure that you tell us what problems still remain ( if any still do )!

Helpful Notes:

If you run into problems trying to run the READ & RUN ME or any of the scans in normal boot mode, you can run the steps in safe boot mode but make sure you tell us what you did later when you post logs. See the below if you do not know how to boot in safe mode:

Starting your computer in Safe mode

If you have problems downloading on the problem PC, download the tools and the manual updates for SUPERAntiSpyware and Malwarebytes ( links are given in the READ & RUN ME) onto another PC and then burn to a CD. Then copy them to the problem PC. You will have to skip getting updates if (and only if) your internet connection does not work. Yes you could use a flash drive too but flash drives are writeable and infections can spread to them.

If you cannot seem to login to an infected user account, try using a different user account (if you have one) in either normal or safe boot mode and running only SUPERAntiSpyware and Malwarebytes while logged into this other user account. Then reboot and see if you can log into the problem user account. If you can then run SUPERAntiSpyware, Malwarebytes, ComboFix and MGtools on the infected account as requested in the instructions.

To avoid additional delay in getting a response, it is strongly advised that after completing the READ & RUN ME you also read this sticky:

Don't Bump! It Only Hurts You!!!

Any additional post is a bump which will add more delay. Once you attach the logs, your thread will be in the work queue and as stated our system works the oldest threads FIRST.

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Serious Virus Issue

vgemayel Private E-2

Kestrel13! Super Malware Fighter - Major Dilemma Staff Member