So I started getting my symantec antivirus poping up everytim i booted my computer (windows xp) and it would say it detected something, quarantine it, reboot and it will be removed, always did that and everytime I rebooted the popup would always come back and realized my internet was dramatically taking for ever to load simple pages and sometimes wont load at all. So I figured I had some sort of malware or something. I starting going through the awesome malware removal guide like usual, was going through the process with no problem until I got to the step on using SUPERAntiSpyware... I ran it, it detected 3 things, it removed them, then rebooted the pc bc it asked, and thats where the problem started... at first when it rebooted, it would get to the windows logo loading screen and then after a few seconds would reboot again... and it just kept doing that as a loop... then I F8 it to get into safe mode, would attempt to load up safe mode... and just reboot again in the windows screen... F8 again, attempted safe mode with network, and once again rebooted at windows screen, then I tried the other option wihch was load windows with previously working settings I believed it was called and that did the trick, but once windows did load, thats when the service.exe CPU usage is at 99% and now I literally can't use the computer bc it takes for ever to do anything, so until I get that issue resolved I can't perform the rest of the malware guide on that computer, does anyone have a solution on fixing this service.exe high cpu usage? also I managed to get a the SASlog and a screen shot off that computer, the virus/malware prompt box that my antivirus was telling me I had b4 I started attempting the malware guide removal. im not sure if the SAS removed something that wasn't supposed to be removed which is causing the high cpu? P.S. im probably not gonna be available for the next day or 2 to attempt to fix the pc but I will be looking at the thread to see any solutions so any help would greatly appreciate it, thanks!